Client Agreement Analyst

The North Highland Company saw an opportunity to expand its project-based consulting business into staffing by leveraging its high-touch and highly professional account management approach. In 2008, they brought in a group of successful staffing executives to start TrueBridge Resources. This team launched a values-based company that treats its clients and associates the way they deserve. • Provides standard legal communications and correspondence.   • Researches and resolves inquiries and/or complaints of internal clients, as well as external customers and their representatives; serves as first point of escalation for issues related to legal agreements.  • Participates in project teams for new products and services providing analysis of impact to legal agreements.   • Serves as liaison with assigned business areas regarding special projects /requests.   • Applies strong understanding of business best practices to enhance operational efficiency and reduce costs.   • Identifies business processes requiring improvement and recommends alternative solutions to management.   • Produce periodic and/or ad hoc reports on area and unit progress, customer satisfaction, etc.   • 3+ years of experience including recent work with contract management, analysis, or administration. • Experience working for a large organization (at least 1,000 employees) • Prior work with contracts dealing with employee retirement (ERISA regulations) preferred. • Bachelor’s Degree is preferred Through end of 2016; could extend (at least 11 months to start)