Clinical Manager SSD

Clinical Manager  College Board -   Risk Management      Hybrid (NYO) or   Remote     This   is a fully remote role. Candidates who live near CB offices have the   option   of being fully remote or hybrid (Tuesday and Wednesday in office) .        In lieu of a cover letter, all applicants must complete the accompanying questionnaire. Candidates without a questionnaire will not be considered    https://forms.office.com/r/82R9yfiYCn       Please note:    The candidate needs a   Psy.D./Ph.D. degree   in relevant psychological education   area .   About the Team    Services for Students with Disabilities (SSD)     The SSD team at College Board is a close knit, dedicated team of 28 people with a passion for helping   test-takers   with disabilities   from around the world receive   appropriate accommodations   on College Board tests. The team is committed to providing exceptional decision making, education, and outreach to support test-takers, school personnel, and family members/guardians. We pride ourselves on being thorough and knowledgeable by staying current in the field. We also work closely with various College Board teams including but not limited to ACO, AP, SAT Suite of Assessments, and our State and District Partners.    About   the Opportunity       You will be instrumental in   College   Board’s mission   to clear a path for all students to own their future .    College   Board provides accommodations   to   test-takers with disabilities so they can demonstrate their knowledge and skills.   Your role will ensure that College Board exams accurately reflect the test-taker’s aptitude/achievement rather than their disability.       A   C linical   M anager   is   an integral   member   of   a team of   professionals responsible for ensuring   that   test-takers with disabilities have   access to   all   College Board tests.   U nder the direction of the Directors   of Clinical Review ,   you   assist   with all activities associated with evaluating students’ disability documentation   to   determine   eligibility for   accommodations   on   College Board tests (i.e., SAT Suite of Assessments; AP, CLEP) . Additionally, the Clinical Manager   communicat es   with school   personnel , test -   takers,   families/guardians, and other College Board departments   regarding   documentation and accommodations ,   and   serves as a resource in understanding psycho-educational assessment.   In this role you will:   Documentation Review and Determination   (80%)   C onduct cross program reviews of documentation from students seeking   accommodations   on College Board test s .     Produc e   accurate   and well-reasoned eligibility determinations   that ensure access to College Board tests   for   test-takers   with disabilities.   Outreach   & Customer Service   (15%)   Handl e   direct verbal and written communications with secondary schools, education professionals (counselors, psychologists, etc.) ,   parents/ guardians, and   test-takers   relevant to decisions, documentation, and accommodations.    Listen   carefully and with empathy to   parent   and test- taker   concerns . Educate   the caller   about the review and appeal process es .    Provide   guidance on how   accommodations are   provided   on College   Board   tests   to   ensure   the test- takers   needs are   being addressed   by the   approved   accommodations .    Maintain communication with relevant professional organizations to highlight   College   Board's mission to serve test - takers with disabilities.   Collaboration,   C onsultation and Technology   (5%)   Use   various   databases   to gather relevant student data.    Consult   and collaborate   with colleagues from both intra and interdisciplinary professions   (psychology,   neuropsychology , audiology, vision experts, medical experts) .    P rovide   and receive   feedback to ensure the effectiveness, quality   assurance   and efficiency of the eligibility process.    Produ ce   materials that provide information relevant to accommodations on College Board tests, including presentations, print and web-based educational tools, and resources to be used for training and professional development.   F acility and openness to exploring and using technology, innovation, and AI.     About You     Education/Experience: Psy .D./Ph.D. degree in relevant psychological and education   area .   4 to 6 years of direct work experience as a professional in the practice of psychological/ educational assessment in secondary school or postsecondary level.   K nowledge of secondary school issues/trends related to   test-takers   with disabilities .   E xtensive knowledge of assessments and   procedures as they   relate to the determination of various disabilities and   appropriate accommodations .   S trong interpersonal skills and the ability to relate to team members , o ther professionals, educators,   test-takers , and parents /guardians .   E xcellent verbal and written communication skills, instructional/training skills, and computer literacy, including Microsoft Office applications.   Proficiency  in Microsoft Suite, Salesforce, Zoom, Slack .      A bility to effectively handle multiple situations simultaneously and prioritize judiciously .   Enjoy   and   demonstrate   an ability to work independently as well as collaboratively.   S trong   orientation toward   growth, with   an   ability to give and receive feedback.   The   ability and desire to learn   about   relevant College Board programs.   All roles at College Board require:   A passion for expanding educational and career opportunities and mission-driven work   Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.    Clear and concise communication sk