Clinical Strategy Advisor - 32 hours per week (Reproductive Healthcare - NP, PA, CNM, or MD/DO)

Organizational Summary Contraceptive care is basic healthcare. Yet too many patients in the U.S. struggle to access the care they need, when they need it. Founded in 2014, Upstream USA is a national, nonpartisan nonprofit dedicated to ensuring that equitable, patient-centered contraceptive care is available to everyone. Our Mission and Impact Upstream works to ensure individuals can make fully informed, autonomous decisions about the contraceptive methods that are best for them. We are currently the largest contraceptive organization in the country improving contraceptive care in primary care settings, operating in 37 states and Washington, D.C. While our foundational work focuses on partnering with healthcare organizations offering primary care, such as federally qualified healthcare centers (FQHC) and health systems, we are always evolving. We are actively pursuing additional, innovative paths to ensure every patient has streamlined access to the contraceptive service of their choice, where and when it is most convenient for them. A Different Kind of Nonprofit Supported entirely by venture philanthropy , Upstream operates with a culture of aggressive growth and a laser focus on measurable outcomes. To maintain our independence and nonpartisan stance, we do not accept funding from the government or pharmaceutical companies. Our 2030 Goal: We are on a mission to partner with organizations that collectively reach 5 million patients of reproductive age. Recognition: We are a 2023 Audacious Project recipient, with our work featured in publications like Harvard Public Health , Bloomberg , and MedPage Today . We welcome individuals who are driven by impact and scale to join us in making equitable contraceptive access a reality for all. Position Summary Upstream USA has a team of Clinical Leads who serve as clinical subject matter experts to Upstream teams and partner agencies, providing consultation and supporting the design of contraceptive care approaches and technical assistance offerings. They also support internal teams by providing embedded technical support for initiatives. We are seeking a dynamic and collaborative Clinical Strategy Advisor who will support the advancement of Upstream’s digital strategy initiatives. This individual will be embedded in the Upstream Digital Team, helping ensure products such as FreeBC are grounded in evidence-based practice, patient safety, and high-quality, patient-centered care. Essential Duties and Responsibilities Clinical Advising & Training (30% - 10 hours per week) Clinical Advising Support for HCO partners Serve as a subject matter expert to Upstream teams responsible for engaging with Upstream partner agencies. Provide consultation to agencies, support design of contraceptive care and technical assistance packages. Establish trust and rapport with health system governance leaders in an effort to gain positive momentum and investment from key partners for implementing same-day contraceptive care services within various healthcare settings. Stay up to date and current on updates and changes related to contraceptive care. Assess, recommend, and identify service delivery improvements related to contraceptive care, including: Contraceptive protocols, policies, procedures, and consent forms. Working with Agency direct care staff to implement new workflows. Identify and recommend other technical assistance as needed. Assess defined measures for quality improvement and partnering with site leadership to test additional improvement opportunities, as needed. Conduct ongoing checkpoints with Practice Transformation Team members to maintain contraceptive care-specific practice changes with Upstream health centers based on their specific needs and work plan. Clinical Training Deliver Upstream's clinical Core trainings, IUD practicum sessions, and IPPC trainings (as needed). Stay up to date and current on updates and changes related to contraceptive care. Mentor and support other Clinical Advisors who may deliver training by assisting with their training onboarding, and providing feedback and guidance Collaborate with the Upstream Training Design team to design, develop, and update training curricula and content. Serve as a Subject Matter Expert on clinical training innovation and make recommendations to ensure Upstream's clinical training is optimally effective and efficient. Collaborate with the Upstream Training team to inform training content to meet the needs of agencies. Develop and maintain implementation support from state-recognized medical societies and key partners. Special Initiative: Digital Strategy (70%- 22 hours per week) Clinical Governance & Strategy: Serve as the clinical subject matter expert for all digital products. Define clinical protocols and ensure all digital workflows (telehealth, AI-driven navigation, and education) align with the highest medical standards and Upstream’s mission. Product Development: Partner with product and engineering teams to design, build, and iterate on digital health tools. Translate clinical requirements into product features that improve patient outcomes and experience. Telemedicine Oversight: Manage clinical relationships with current and future telehealth partners (e.g., Pandia Health). Ensure seamless clinical handoffs between digital discovery, virtual consultations, and in-person clinical care. Content & Quality Assurance: Lead the development and review of all clinical content, including medical educational materials, AI training datasets for the FreeBC navigator, and clinician-led video content. Innovation & Research: Stay at the forefront of digital health trends and reproductive health research. Use data-driven insights to evaluate the clinical impact of digital initiatives and identify opportunities for new product development. Clinical Liaison: Serve as subject matter expert internally and externally for Upstream