Commerce & Sales Transformation Consultant / Manager

Are you passionate about driving revenue and transforming how businesses sell in a digital-first world? Do you thrive at the intersection of strategy, technology, and customer experience — turning AI and commerce capabilities into measurable sales growth? If so, you'll find the right opportunity here. The Practice — A Brief Sketch Accenture Song accelerates growth and value for our clients through sustained customer relevance. We bring together strategy, creativity, technology, and data to design and deliver meaningful experiences at speed and at scale. Within Song Commerce & Sales, we are building next-generation sales capabilities at the intersection of AI, digital commerce, and revenue growth. Our Commerce & Sales practice focuses on transforming how organizations attract, convert, and retain customers — leveraging AI-driven tools, agentic workflows, and intelligent selling platforms to unlock sustainable growth. As part of our Commerce & Sales team, you will help clients modernize their sales ecosystems — from lead generation and pipeline management to AI-assisted selling and post-sale expansion — ensuring sales motions are efficient, insight-driven, and built for scale. Key Responsibilities Sales Strategy & Transformation Define and redesign end-to-end sales processes — from lead qualification to deal closure and account expansion — for improved conversion and revenue outcomes Develop go-to-market strategies, channel optimization plans, and sales coverage models aligned to client growth objectives Help clients adopt AI-assisted selling tools (e.g., next-best-action, intelligent forecasting, automated outreach) to improve sales rep productivity and pipeline velocity Design and implement sales transformation roadmaps that connect technology investments to measurable revenue KPIs Identify opportunities for revenue growth through pricing optimization, cross-sell/upsell strategies, and loyalty-driven commerce AI-Enabled & Agentic Sales Help structure product, pricing, and inventory data for AI-driven discovery and agent-assisted sales transactions Design and prototype AI-powered sales journeys (e.g., conversational selling, guided product recommendations, automated quote-to-order flows) with clear guardrails and success metrics Prepare sales systems and CRM platforms for integration with AI agents, enabling real-time decisioning across product selection, pricing, and deal support Partner with engineering, data, and platform teams to operationalize agentic sales use cases at scale Digital Commerce & Revenue Operations Support or lead the design of digital commerce systems (B2B and B2C) that drive direct and assisted sales through web, mobile, and marketplace channels Improve how brands and products are discovered and transacted across AI-powered and digital touchpoints (e.g., search, social commerce, generative engine results) Define sales data architecture, analytics, and reporting frameworks to provide actionable insight across the revenue funnel Establish performance baselines and testing approaches to measure sales improvement over time and inform prioritization Collaborate with marketing, product, and analytics teams to align demand generation with sales conversion strategies Consulting & Client Delivery Translate emerging AI and commerce capabilities into practical sales use cases and client roadmaps Support end-to-end delivery from concept to implementation — coordinating across strategy, design, engineering, and data teams Contribute to or lead client workshops, sales diagnostic sessions, and executive readouts Produce clear, insight-driven deliverables that connect sales capabilities to measurable business outcomes Support capability building and knowledge development within the Song Commerce Sales practice #LI-PH Your Experience Counts!  Management Consultant 4+ years of experience in consulting, digital strategy, commerce, SEO, platforms, or adjacent roles Hands‑on involvement in at least one AI, agentic, or generative‑enabled initiative (e.g., automation, AI-assisted workflows, chatbot/LLM integration, or agentic use cases), either through direct implementation or as part of a delivery team Strong analytical and problem‑solving skills Ability to support delivery workstreams, research, analysis, and documentation Comfortable working in fast‑evolving, ambiguous problem spaces Management Consulting Manager 10+ years of experience delivering digital commerce, sales transformation, CRM, CLM, or AI-enabled revenue growth initiatives Proven ability to lead workstreams, manage consultants or analysts, and translate strategy into executable solutions and roadmaps Experience in B2B and/or B2C sales model design, including channel strategy, sales ops, and customer lifecycle management Hands-on experience with Contract Lifecycle Management platforms (Icertis strongly preferred) and/or SAP-integrated sales and procurement ecosystems Strong client-facing skills including facilitation, stakeholder management, and executive communication Ability to connect technology concepts (e.g., AI agents, APIs, CLM automation) with real commercial and revenue use cases Exposure to AI-driven selling, agentic commerce, or advanced revenue operations strongly preferred What’s in it for you? An opportunity to work on transformative sales and commerce projects with key G2000 clients Potential to co-create with leaders in sales strategy, industry experts, and AI practitioners to design and recommend innovative solutions that drive real revenue growth Ability to embed responsible business practices into everything — from how you serve clients to how you operate as a professional Personalized training modules to develop your strategy, sales acumen, and commerce capabilities — growing your skills, industry knowledge, and leadership Opportunity to thrive in a culture committed to accelerating equality for all, with