Communications, Content & Internal Events – Senior Manager

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.   Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.   As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.    Job Description: About the role:   This role will   lead   the development and execution of high-impact internal events, executive-ready content and internal communications that connect employees to   Uniphore’s   strategy,   priorities   and culture. The   role   will bring strong storytelling, project   management   and design sensibility to create polished experiences and materials across companywide meetings, leadership communications, intranet/knowledge base   programs   and event touchpoints. This is a hands-on, cross-functional role for a strategic communicator who can move seamlessly from planning to execution, leverage AI-enabled tools to improve efficiency and deliver consistent, high-quality work that elevates engagement across the organization.   Responsibilities   This position   is responsible for   leading the planning and execution of internal event experiences, driving high-impact content   development   and supporting internal communications. The position will create,   develop,   and implement content,   communications,   and event programs that align with   Uniphore’s   vision and direction.   A key expectation of this role is the ability to deliver sophisticated event experiences and executive-ready content   -   high-quality, polished and thoughtfully designed programs and materials with consistency that elevate engagement and reinforce culture across   Uniphore   and beyond.   This role also has the opportunity for expansion   to   external event support within the corporate communications organization.   Content Development   Own the creation of high-quality presentations for   executive , companywide and event audiences—translating strategy and priorities into clear, compelling, visually polished narratives.   Lead companywide email support, including drafting,   editing   and coordinating leadership and project email campaigns, ensuring messaging is consistent, on-brand and audience-appropriate.   Serve as a hands-on content owner across formats (presentations, written communications, digital/visual assets), partnering with brand and creative teams to   maintain   quality and consistency.   Leverage AI tools and platforms (e.g., generative AI, MCP-integrated tools) to accelerate content development, streamline drafting/editing   workflows   and improve efficiency across decks,   emails   and communications materials.   Build and   maintain   a library/repository of reusable content templates,   decks   and messaging frameworks to drive efficiency and consistency across teams.   Internal Events   Deliver exceptional event experiences by designing a cohesive event journey (pre-event communications, agenda creation, speaker coordination, on-site/virtual experience   flow   and post-event follow-up) and ensuring polished execution across all touchpoints.   Lead the planning and execution of multiple internal events annually (in-person, virtual and hybrid), ensuring   a consistent , high-quality attendee experience.   Develop and   maintain   detailed event project plans, timelines, run-of-show   documents   and production schedules; track deliverables, owners,   risks   and dependencies.   Serve as the dedicated owner for event runbooks, timelines, vendor   coordination   and experience polish—improving reliability,   quality   and stakeholder confidence.   Run event planning meetings and workstream check-ins; distribute action items and status updates; drive on-time delivery across stakeholders.   Coordinate vendors, partners, keynote speakers, internal/executive speakers (venue, AV, production, print, event technology, shipping/fulfillment) and provide on-site support as needed.   Working closely with our internal brand and creative team, develop and produce event assets and materials including presentations and visual content, signage/printed materials, digital   graphics   and event communications; coordinate swag/ordering and   logistics .   Create content and messaging aligning company strategies, priorities, and initiatives that resonate with audiences and are aligned with company values.   Track budgets, approvals,   timelines   and deliverables; escalate risks early and propose options to keep delivery on track.   Ensure brand consistency across event materials and internal communications;   maintain   templates and evergreen resources for efficiency and consistency.   Internal Communications   Support internal communication programming, such as leadership and project email campaigns, intranet content, video   stories   and photographs as applicable and companywide and town hall meetings.   Own and lead the intranet and knowledge base program, including content strategy, information   architecture   and ongoing maintenance—driving a consistent, easy-to-navigate employee experience.   Lead cross-functional workstreams to capture, organize and evolve the intranet/knowledge base approach, partnering with stakeholders across the business to define ownership,   governance   and content cadence.   Pa