Computer System and Desktop Support Specialist

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking   a Computer System and Desktop Support Specialist to join its team! This position will work   onsite   in Wichita and will also support nearby sites in the surrounding area.         Work Schedule:     Monday – Friday, 8am-5pm    Address:   2916 East Central Avenue ,   Wichita , KS 67214   Job Responsibilities:    Support lab oratory,   Patient Service Center (PSC )   and   In -Office Phlebotomist ( IOP )   sites within the   Wichita   KS area   Support, Install, and configure hardware/software for desktop support   Troubleshoot problems and provide technical support for software and hardware   Respond to all customer inquiries   in a timely manner   Place orders for IT-related hardware and complete asset management once received   Meet with vendors for installation questions and directions onsite   ( Examples: Data cabling, Instrument Vendors, Ricoh Vendors )   Assist   as smart hands for IT hardware installations and validations all is working as expected   Manage tickets for Issues and projects in ServiceNow   Minimum Qualifications:    High school diploma or equivalent   with 4   years   experience   configuring PC’s and desktop support OR   Associate’s Degree   with 2   years   work experience    2 years or more experience with hardware and software support    1 year or more experience supporting Windows 11 desktop support     Preferred Qualifications:    6 months or more experience configuring   PC’s   in a lab environment    6 months   or more experience with   Cerner and Soft    Current or   previous   Labcorp experience    Additional Job Standards:    Ability   to lift IT hardware up to 50lbs   Ability to travel to various sites as needed   (approximately 20%)    Advanced knowledge of system integration concepts, tools, and methodologies   Strong troubleshooting and problem-solving skills for complex, cross-system issues   Ability to work independently with minimal oversight on advanced technical work   Experience influencing technical direction and guiding decision-making without direct authority   Strong communication   skills to convey complex technical concepts to diverse audiences   Commitment to mentoring, collaboration, and continuous learning   Benefits:  Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including:   Medical,  Dental , Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20  hours,  Casual, Intern, and Temporary employees are only eligible to  participate  in the 401(k) Plan. Employees who are regularly scheduled to  work  a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please   click here .      Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.  We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our  accessibility site  or contact us at  Labcorp Accessibility. For more information about how we collect and store your personal data, please see our  Privacy Statement .