Customer Intake Specialist

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com. Job Title          : CIS II Job Location : 30 Atlantic Place ,Portland , ME 04101 Pay – rate       : $ 15.75/hr Duration          : 3+ months ( possibility of Extension) Hours              : Monday - Friday 8:00 am – 5:00 pm or 9:00 am – 6:00 pm Job Description: Triage all incoming authorizations, coordinate authorizations with Healthcare Finder, nurse, and monitor authorizations; Identify and direct beneficiaries to the most appropriate, cost effective medical care; Processes request for authorization according. Excellent communication skills; Commitment to offering quality service to internal and external customers; Ability to respond quickly and proactively to customer queries; Demonstrated teamwork through flexibility and reliability; superior customer service skills; Ability to adapt to varied situation and exercise sound judgment Minimum HS Diploma, post-secondary or equivalent call center experience, or equivalent required; Call center experience may be required; Attention to detail; Proven ability to quickly learn new systems and processes; 6 plus years' experience. Thanks & Regards; Krishna Swaroop Contact: (732) 320-9168 E-mail   : krishnas@mindlance(DOT)com