Customer Service Representative

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com Job Title : Customer Service Rep Job Location: 8990 Duke Drive, Mason, OH 45040 Duration : 3 months Shift : Training – 8.30am - 4pm for 5 Weeks. Shifts any 8 hours from                             8 AM – 10 PM, OT and Saturdays a possibility Job Description: Receive and place telephone calls. Perform data entry and use software programs. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner. Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. Requires close attention to accuracy, performs independently, subject to practices and procedures. CSR OR Call Center experience Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W : 732 479 4523 Email: maheshk(at)mindlance(dot)com