Customer Service Representative

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com. Business                     : Customer Service Representative Location                       : 8990 Duke Drive; Mason OH 45040 Division                         : Pharma Pay                                 : $13.00/hr. Contract                        : 3 Months Training                          : 8:30AM – 4:00PM for 5 weeks Work Schedule            : 8:00AM – 10PM OT and Saturdays a possibility Description · Receive and place telephone calls. · Perform data entry and use software programs. · Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. · Must document all calls and evaluate each account to determine if further research is necessary. · Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner. · Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. · Requires close attention to accuracy, performs independently, subject to practices and procedures. Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : 678 405 3590 www.mindlance.com