Customer Service Representative // By field MA 01922

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com. Business            Customer Service Representative Location             12 Kent Way; By field MA 01922 Division                Pharma Contract              3 Months Temp-To-Hire Training                3 - 4 weeks of 9 – 5:30PM Schedule              The Schedules are going to be first come, first serve (MUST BE ABLE TO WORK SATURDAYS)                                · 1 schedule is 5 days (including Sat), 4 weekdays 8AM – 4:30PM, and Sat 9AM – 5:30PM                                · Rest of schedules are 4 days (including Sat), 3 weekdays 8AM – 7:30PM, and Sat 9AM – 6PM Description · Any customer service experience would be acceptable · Receive and place telephone calls. Perform data entry and use software programs. · Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. · Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner. · Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. · Requires close attention to accuracy, performs independently, subject to practices and procedures. If you are available and interested then please reply me with your “ Chronological Resume ” and call me on (678)-405-3590 . Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : 678 405 3590 ranadheerm@mindlance .com