Customer Service Representative I

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com. Job Title : Customer Service Representative I Job Location : 3000 Ericsson Drive Warrendale , PA 15086 Duration : 5 months Shift : Monday through Friday 12:30pm - 9:00 PM EST Receive and place telephone calls. Perform data entry and use software programs. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Must document all calls and evaluate each account to determine if further research is necessary. Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner. Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management. Requires close attention to accuracy, performs independently, subject to practices and procedures. GED or HSD If you are interested feel free to reach Mahesh Kumar on #732-479-4523 or email your resume on maheshk(at)mindlance.com