Customer Service - Sun Center Rack

Job Description Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member,   you'll   be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers.   You’ll   ensure a quick and easy customer experience and keep the store clean and clutter free. Flexibility is key, as you may occasionally work in different areas of the store to   maintain   the cleanliness of the floor and stockrooms and help customers find great deals.    We have roles available in   Sales , Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process.   A day in the life   for   Sales and   Customer Service …   Work with the team to ensure the salesfloor stays "runway ready", and is sized and filled in through re-merchandising and straightening throughout the day    Assist   customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes   operating   a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience     Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and   assisting   customers and sorting and returning clothing to the floor    Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor   Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed    Demonstrate   expertise   in all technologies used in the store environment   Adhere to all operational, merchandise and asset protection standards   Promote initiatives like our Nordstrom Rewards program   A day in a life for Stock Support and Fulfillment…   Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments    Fulfill customer orders   in a timely manner   following quality standards    Prepare and ship customer’s orders following quality,   packing   and shipping standards    Utilize inventory management systems to scan, process and research merchandise shipments   in accordance with   our inventory control processes    Assist   in   maintaining   clean and organized selling floors and stockrooms    Provide   general support   to the store,   e.g.   set up   special events , organize backroom, markdowns, and   relocate   store fixtures    You own this if you have…     Clear, effective communication with strong interpersonal skills   Accountability,   initiative   and   a high level   of ownership   Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment   The ability to work a flexible schedule based on business needs   Physical Requirements:   Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting,   flexing   and reaching   in order to   handle merchandise and   assist   customers.    Frequent use of hands for grasping, fine manipulation, pushing and pulling   Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head .       Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds   Stock and Fulfillment Only:   Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds     Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.  Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%.  The commission Beauty and Men’s Fragrance sales roles typically receive is 3%.   We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf   A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at  www.nordstrom.com .  Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday,