Deputy Clinic Director

IHMS USA, Inc. provides medical services to some of the world’s most vulnerable populations, including individuals and families who are migrating, displaced, or affected by conflict, disaster, or disease. For more than 20 years, IHMS has delivered compassionate, high-quality healthcare services across the Pacific, Europe, the Middle East, Africa, and the Americas. Headquartered in Houston, Texas, IHMS USA focuses on supporting communities across the Western Hemisphere while drawing on the global experience and best practices developed by IHMS teams around the world. Our work is driven by a commitment to delivering safe, effective, and patient-centered care in complex environments. To support this mission, IHMS has developed accredited and compliant management systems that help ensure quality care while tracking and coordinating every aspect of patient health services. These systems promote transparency, strengthen safeguarding practices, and provide near real-time visibility into clinical operations. We understand that many of the individuals we serve are navigating difficult and uncertain circumstances. That’s why our care model includes access to comprehensive behavioral health services when needed, ensuring patients receive both medical and emotional support. For healthcare professionals, working with IHMS means being part of a mission-driven team dedicated to making a meaningful impact. Our teams operate around the world and stand ready to provide compassionate care wherever it is needed most. For more information, please visit: www.ihmsusa.us . This position is contingent on contract award. The Deputy Clinic Director supports the Clinic Director in providing on-site clinical leadership and oversight for the delivery of health care services at the assigned facility. This role assists in ensuring the quality, safety, compliance, and operational effectiveness of clinical services provided under the contract. The Deputy Clinic Director helps oversee direct and indirect patient care functions, patient safety initiatives, implementation of medical policies, quality management activities, performance improvement efforts, inspection readiness, and resolution of clinical concerns.  The Deputy Clinic Director works closely with multidisciplinary clinical staff to help ensure health care services are delivered safely, efficiently, and in accordance with contract requirements, applicable clinical standards, credentialing requirements, documentation standards, emergency response protocols, and continuity of care obligations. This role also provides direct patient care, as needed, to support access to care, staffing coverage, and mission requirements.  Key Responsibilities Support the Clinic Director in the oversight and direction of clinical services, including direct and indirect patient care, patient safety, and day-to-day clinical operations delivered under the contract.   Serve as the acting clinical leader in the absence of the Clinic Director and assist in maintaining safe, effective, and compliant health care services at the facility.   Assist with clinical governance activities, including oversight of medical staff conduct, documentation standards, infection prevention and control, emergency preparedness, and patient safety practices.   Support implementation and monitoring of clinical policies, procedures, protocols, and medical practice requirements applicable to the facility.   Participate in the development and review of administrative and clinical procedures, guidelines, and standard operating procedures.   Support quality management and performance improvement initiatives to enhance clinical outcomes, patient safety, and operational effectiveness.   Assist in the investigation, documentation, and resolution of adverse events, sentinel events, complaints, grievances, and other clinical concerns.   Help ensure continuous readiness for inspections, audits, and compliance reviews, including timely completion of corrective actions and follow-up activities.   Provide clinical oversight and support to physicians, advanced practice providers, nursing staff, pharmacists, medical assistants, and other clinical personnel, as assigned.   Support collaborative practice oversight for advanced practice providers and ensure delegated clinical duties are performed in accordance with applicable law, policy, and scope-of-practice requirements.   Mentor staff and support ongoing education, competency validation, and professional development of clinical personnel.   Provide direct patient care, as needed, to support timely access to care and continuity of operations.   Assist in coordinating health care delivery at the assigned facility, including screening, assessment, treatment, patient education, and follow-up for acute and chronic conditions.   Support oversight of diagnostic and therapeutic services to ensure appropriate utilization, monitoring, and documentation.   Assist in ensuring timely triage of health care requests, required medical screenings, health assessments, referrals, consults, test result review, and follow-up care.   Promote continuity of care through accurate documentation, effective care coordination, and communication with internal staff and external providers.   Ensure transfers and transitions of care are supported by timely and complete continuity-of-care documentation.   Support off-site referrals, hospital transfers, and specialty care coordination, including required authorizations, tracking, and follow-up.   Promote complete, accurate, timely, and medically appropriate clinical documentation in accordance with policy, regulatory requirements, and contract standards.   Maintain proficiency in the Electronic Health Record and support staff compliance with documentation, recordkeeping, privacy, and confidentiality requirements.   Support compliance with emergency response, evacuation, life safety, and Basic Life Support requirements, and partici