Director, Administration

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. NBCUniversal is seeking a Director of Administration to provide strategic leadership over payroll and timekeeping operations, ensuring accurate, compliant, and timely employee compensation. This role oversees the full cycle of payroll and timekeeping processes, including reconciliation and reporting, while maintaining strict adherence to labor laws, company policies and collective bargaining agreements. The Director serves as a key liaison between leadership and employees and is responsible for driving operational efficiency, strengthening internal controls, and implementing process improvements across core functions, including timekeeping and budget management. This position leads, develops teams, collaborates cross functionally with HR, Finance, and external partners, leveraging data insights to support workforce planning for informed business decisions. The Director of Administration plays a critical role in ensuring compliance, operational excellence and a high standard of service across operational and maintenance functions. What You’ll Do: Lead and manage payroll and timekeeping operations, providing direction, and performance oversight to ensure a high performing team Establish and maintain efficient workflows, strong internal controls and quality assurance standards to support accurate and timely payroll processing  Oversee all payroll and timekeeping activities, ensuring accurate reporting for wages, deductions and union/non-union employee time records Monitor timekeeping and payroll data and timekeeper reports to identify discrepancies and drive timely resolution Conduct invoicing and job estimate reviews to ensure accuracy, completeness and alignment with project scope and financial expectations Ensure compliance by validating that charge codes accurately correlate to jobs and that the correct hours worked are properly applied to each job Triage and prioritize work assignments to ensure core functions are executed efficiently, with a focus on allocating straight-time hours to the most critical and high priority work Ensure compliance with all federal, state, and local labor laws, collective bargaining agreements and company policies Partner with Human Resources and Labor Relations to interpret union agreements, support negotiations and address union employee matters as needed Maintain documentation and oversee reconciliation processes to ensure accuracy, transparency, and compliance Drive continuous process improvements, leveraging technology and system enhancements to increase efficiency and data integrity Oversee and optimize use of payroll and timekeeping systems (e.g., SAP, Timekeeper) Serve as a key liaison with internal stakeholders and external partners, including HR, Finance, Payroll Administration, and Labor Relations Provide high-level support and issue resolution for employee payroll and timekeeping inquiries Develop and implement policies and procedures that align with organizational goals Leverage data and reporting to support workforce planning, including analysis of labor, overtime and absences (LOAs) Ensure continuity of operations and proactively address risks to maintain seamless payroll and timekeeping functions Perform other duties as assigned Let’s Talk About You… Execution – You deliver results and take full ownership of outcomes.  Possesses strong business acumen, organizational discipline and process improvement expertise Customer Focus – You communicate effectively, solve problems proactively, and prioritize service excellence to drive timely and effective resolution Integrity & Compliance – You demonstrate integrity, accountability, and ethical judgment, ensuring adherence to policies, regulations, and compliance standards Collaboration – You foster a culture of teamwork, mutual respect, and inclusivity, building strong and productive relationships with internal and external stakeholders What You Must Have: Bachelor's degree or 5+ years of related experience 3+ years prior experience in facility maintenance operations 3+ years of experience managing union personnel and contracts 2+ years of experience in data analytics and verification What Would Make You a Stand-out: Strong knowledge of personnel policies and procedures, including the collective bargaining agreement, payroll and timekeeping practices Exceptional interpersonal skills with the ability to effectively engage and influence stakeholders at all levels, including demonstrated strength in conflict resolution Advanced a