Director, Agentic Automation

Job Description DIRECTOR OF AGENTIC AUTOMATION Owns the Distribution & Placement engineering group About Acrisure Acrisure is a global fintech leader empowering ambitious businesses and individuals with customized solutions that drive growth and impact. We combine cutting-edge technology with expert human support to deliver tailored insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more. In the last twelve years, Acrisure has grown from $38 million in revenue to nearly $5 billion and now employs more than 19,000 colleagues across 20+ countries. Built on entrepreneurial spirit, we prioritize leadership, accountability, and collaboration — equipping our teams to work at the highest levels and solve meaningful challenges. ROLE OVERVIEW The Director of Agentic Automation owns engineering for Distribution and Placement — the systems and agentic workflows that move submissions to market and quotes back to producers. The domain spans the placement layer above the AMSs, agentic application-to-bind, and the producer-facing submission and placement experience. This is a senior leadership role that pairs deep insurance-domain judgement with a clear vision for where AI and agentic automation transform distribution. The Director owns the domain's outcomes end to end: its product direction, its roadmap, its delivery, and its relationship with the business. They lead a group of pods — each with a Tech Lead and engineers who own deep technical design and build — and are accountable for translating business need into systems that measurably move how the business places and binds risk. They set strategy and direction; their pod leads own the architecture and the code. STRATEGIC OWNERSHIP Own the Distribution and Placement domain end to end — its product strategy, roadmap, delivery outcomes, and the business relationships that depend on it. Set the vision for where agentic automation reshapes distribution and placement, and turn it into a concrete, sequenced roadmap the business can fund and the team can build. Own the three-way relationship with the business-side P&L owner and the Delivery Lead — bringing the domain and product reality (what's worth building, what it's worth, what it unlocks) to the prioritisation conversation. Lead, grow, and develop the group's pods — currently two, scaling as the domain's scope is confirmed — holding the bar on talent and ensuring the Tech Leads own technical direction within their pods. Engage directly with the C-suite, carriers, producers, and senior business stakeholders; commit to outcomes and deliver them. KEY RESPONSIBILITIES Own the strategy and roadmap for Distribution and Placement systems (Sureplace, Leftseat, and the agentic placement/submission flow), and be accountable for their business outcomes. Lead the domain's pods, partnering with Tech Leads who own architecture, technical direction, and delivery quality within each pod. Shape new initiatives before they enter build — defining scope, success metrics, and the execution approach — so the team builds the right thing. Bring deep insurance-domain judgement to product and prioritisation decisions; push back intelligently and hold the line credibly with the business. Partner with the Delivery Lead and P&L owner to prioritise the portfolio and protect the team's focus. Diagnose delivery and product issues across technical, organisational, and process dimensions, and move decisively to resolve them. Stay technically fluent enough to engage credibly with engineers, evaluate trade-offs, and make sound calls quickly — without owning the codebase yourself. Engage at senior levels across the organisation to unblock the domain and represent it to the business and external partners. WHAT SUCCESS LOOKS LIKE Distribution and Placement systems are demonstrably moving the business's placement and bind metrics — producers decide faster, more submissions reach market, more business binds. The agentic-automation roadmap is real and delivering: shipped capability, not slideware. The roadmap is delivered on outcomes, with the business confident in what's being built and why. The pods are high-performing and growing, with strong Tech Leads owning the technical core. The business treats the Director as a trusted partner on where technology takes distribution next. The Senior Director of Engineering has high confidence in delivery and direction across the domain. EXPERIENCE REQUIRED 15+ years building data- and technology-driven products, with significant leadership in insurance or other complex, regulated industries. Deep insurance-domain fluency — underwriting, distribution, placement, MGA/program development, or adjacent — sufficient to own product direction and hold the line with the business. Proven track record translating AI, data, and automation capabilities into real products and measurable business outcomes. Experience owning a domain, product line, or business end to end, accountable for its strategy and outcomes over time. Demonstrated ability to build and lead teams, including standing up capability from scratch and growing high-performing groups. Strong technical fluency: able to engage credibly with engineers, reason about architecture and trade-offs, and direct technical teams — while relying on Tech Leads to own deep design and build. Demonstrated ability to influence senior stakeholders, including C-suite, carriers, and enterprise partners. Comfort operating in ambiguity and high-pressure environments, with a bias to decisive action. Founder, GM, or P&L experience a strong plus; hands-on experience building with modern AI/agentic tooling highly desirable. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.   Benefits and Perks:   Competitive compensation   Generous vacation policy, paid holidays, and paid sick ti