Director of Alternative Capacity Finance and Operations
CRC · Charlotte, NC
📍 Charlotte NC - 600 S Tryon St.via workday
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Regular or Temporary:
Regular Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America) Please review the following job description:
The Divisional Controllership Senior Manager provides strategic oversight for financial governance, reporting accuracy, and compliance within a division. This role ensures adherence to accounting standards, oversees internal controls, and partners with leadership to drive financial performance and risk management.
Director / Senior Manager – Alternative Capacity Finance & Operations
Reciprocal, Sidecar & Alternative Capacity Vehicles
Position Summary
We are seeking an experienced insurance professional to lead financial and operational oversight across a reciprocal exchange, sidecars, and alternative capacity vehicles. This is a high-impact role for a leader who can bring structure, discipline, and transparency to complex risk-bearing platforms by establishing strong governance, effective controls, and clear operating frameworks while also helping business leaders better understand performance, risk, and opportunities across the portfolio.
The ideal candidate brings deep experience in insurance financial operations, delegated authority environments, and alternative risk transfer structures, along with the judgment to identify risk, strengthen oversight, and translate data into actionable insights. This individual will play a key role in enhancing financial integrity, driving performance transparency, and building scalable control frameworks that not only support disciplined execution, but also improve decision-making, operational efficiency, and long-term value creation across multiple capacity platforms.
Key Responsibilities
Governance, Controls & Compliance
Design and implement governance frameworks and operational oversight processes that strengthen control, improve transparency, and support scalable execution across insurance capacity vehicles
Establish and monitor key controls related to delegated authority, financial reporting, and operational execution, while using those controls to surface trends, exceptions, and opportunities for improvement
Partner with legal, compliance, and regulatory teams to ensure adherence to regulatory, contractual, and reporting requirements
Coordinate audits, regulatory examinations, and third-party reviews
Oversee service-level agreements (SLAs) and delegated authority standards, ensuring compliance while improving partner performance, accountability, and operating consistency
Identify operational risks and drive mitigation strategies, process improvements, and control enhancements that reduce friction and strengthen business performance
Financial & Operational Oversight
Lead oversight of financial operations across reciprocal exchanges, sidecars, captives, and alternative capacity vehicles, ensuring disciplined execution and clear visibility into performance drivers
Monitor key financial and operational metrics, including: Premium flow and revenue recognition
Loss activity and reserve development
Reinsurance settlements and recoverables
Collateral and trust account balances
Expense allocations and profitability
Partner with accounting and finance teams to support monthly, quarterly, and annual close processes
Review and validate bordereaux, underwriting performance data, and program-level KPIs to identify emerging issues, improve reporting quality, and support timely decision-making
Develop and maintain reporting packages for senior leadership that translate financial and operational data into clear insights on performance, risk, and value creation opportunities
Oversee cash management processes, including trust account monitoring and reconciliations
Ensure operational alignment across MGAs, carriers, TPAs, reinsurers, and third-party administrators to strengthen execution, improve information flow, and support consistent performance
Strategic & Cross-Functional Leadership
Partner with underwriting, actuarial, and finance leadership to evaluate portfolio performance, capital efficiency, and operational drivers that influence profitability and growth
Support onboarding and implementation of new programs, capacity structures, and strategic partnerships
Contribute to strategic planning related to alternative capital deployment and insurance program expansion by bringing a disciplined perspective on governance, operating readiness, and value creation
Provide financial and operational insights that help executive leadership assess performance, prioritize actions, and make informed strategic decisions
Lead or support initiatives focused on: Process automation
Reporting enhancements
Operational scalability
Qualifications
Bachelor’s degree in Finance, Accounting, Business Administration, Risk Management, Insurance, or related field
5+ years of experience in insurance, reinsurance, delegated authority, program business, or alternative risk environments, ideally within a carrier, MGA, reciprocal exchange, or related specialty platform
Strong understanding of: Insurance operations and delegated authority models
Reinsurance structures and settlements
Alternative capital vehicles (sidecars, captives, fronting, third-party capital)
Experience in financial operations, reporting, reconciliations, and governance oversight, with the ability to translate complex data into clear insights and actionable recommendations
Working knowledge of statutory accounting principles and insurance financial reporting
Proven ability to operate cross-functionally acr
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