Director of Long-Term Housing

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. What we offer Impact  - The work you do here matters to millions.  Growth  - Philadelphia is growing, why not grow with it?  Diversity & Inclusion  - Find a career in a place where everyone belongs. Benefits  - We care about your well-being. Agency Description The mission of the Office of Homeless Services is to make homelessness rare, brief, and non-recurring. OHS works collaboratively with a broad-based network of public and private providers focused on utilizing practices that are informed by data, honor the different perspectives of all stakeholders, and are trauma-informed. OHS works to maximize resources while monitoring emerging trends, tracking progress, and shifting priorities as needed.    OHS is the Collaborative Applicant for the Philadelphia Continuum of Care, and is located within the Health and Human Services Cabinet, which includes the Departments of Behavioral Health and Intellectual disAbility Services (DBHIDS), Human Services (DHS), Mayor’s Office of Community Empowerment and Opportunity, and Public Health (DPH).  Position Summary  The Housing Services Division is where contracted programs are implemented and supported.  The Division’s aims are to:  Implement a Housing first, housing focused, trauma informed and person centered system   Foster low barrier, welcoming programs that build on strengths and resiliency in people coming for help  Focus on implementing high quality housing assistance and services in compliance with requirements  Build strong, capable, empowered systems, providers, and participants  This position directs through subordinates a major comprehensive social service program of Philadelphia’s Office of Homeless Services (OHS), the Long-Term Housing Programs, responsible for programs consisting of more than 3,700 long-term housing beds for individuals and families,  as well as the Housing Inspection Unit.  The Director will plan, organize and direct program implementation and program services; establish goals and objectives within framework of agency's overall plans and policy; confer with social service staff on the implementation of respective program plans, priorities and policies; participate in the development and preparation of annual budget plans; manage work that utilizes supervisors, program analysts, consultants and administrative staff.  The Director of Long Term Housing supports the Office of Homeless Services (OHS) in its commitment to performance management, customer service improvement, development of best practices, and the implementation of its mission to make the experience of homelessness rare, brief, and non-recurring.   The Director reports to the Deputy Director of Housing Services.  The Inspection Supervisor and the Social Service Program Analyst Supervisor report to this position.   Essential Functions  Evaluate programmatic needs and ensure that housing contracts and providers maximize the quality of participant service to achieve housing stability, while ensuring compliance with appropriate federal, state and local standards.  Analyze administrative, operational and managerial problems affecting the provision of effective permanent housing programs, using data to guide programmatic and budget decisions.  Initiate policy and operational changes within unit and contracted programs, as necessary.  Effectively communicate changes in philosophy, process, program, and/or contract requirements to staff and contracted providers.  Effectively and efficiently manage fiscal, staff and program resources through budgets and reports and develop justifications for personnel or supply requirements within departmental guidelines; establish staff performance goals and objectives.  Ensure that all staff effectively utilize current and evolving unit data systems and automated reporting systems; participate in data planning efforts and direct data system improvement.  Participate in negotiation of contracts and agreements with public and private agencies, review contract proposals to assure their conformance to program needs and objectives.  Meet with union officials to discuss operational and disciplinary issues.  Provide guidance and support to contracted housing providers.  Direct or participate in divisional, unit, interdepartmental and outside public and private services agency committees, conferences and meetings; evaluate service providers and program achievement; attend a variety of meetings for the formulation and coordination of overall strategic objectives; confer with appropriate federal and state and local officials.  Support, encourage, and build capacity of staff.  Competencies, Knowledge, Skills and Abilities  Exceptional written and verbal communication skills.   Ability to work closely with internal staff, service providers, participants, and the general public.  Excellent administrative skills and familiarity with MS Office Suite: Word, Excel and PowerPoint.  Strong project management skills: ability to work independently, comfortable with asking questions or seeking guidance to complete assignment.  Ability to see small details and the big picture and the ability to multi-task.  Knowledge of federa