Director of Volunteer Services

Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Director of Volunteer Services Location: Dallas - Hospital Additional Posting Details: Monday - Friday 8:00 a.m. - 5:00 p.m. Job Description: Duties/Responsibilities Oversee the organizational operations of the Volunteer Services Department Support and supervise the Volunteer Services staff: educates, trains, and collaborates with staff on all projects; oversees the staff implementation of projects, and collaborates with Frisco Liaison Support the Volunteer Executive Committee: develop volunteer leadership Support the Wish List Committee fundraising, coordinate with the Development team regarding donated items, and manage the yearly process of grant requests and awards Determine volunteer recruitment initiatives and onboarding standards, and yearly volunteer training to meet Joint Commission requirements Oversee the weekly Volunteer Newsletter Prepare and monitor the department’s budget Oversee the volunteer recognition programs Required Skills/Abilities Experience in volunteer management required, preferably in a healthcare or nonprofit setting Strong leadership skills with the ability to build and sustain volunteer programs Excellent communication, interpersonal, and relationship-building skills Knowledge of hospital operations, patient services, and regulatory considerations related to volunteers preferred Ability to recruit, train, schedule, and supervise a diverse volunteer workforce Strong organizational and project management skills with attention to detail Ability to handle sensitive information with professionalism and confidentiality (HIPAA awareness preferred) Proficiency in Microsoft Office and volunteer management systems or scheduling software Ability to collaborate effectively with clinical and administrative leadership teams Strong problem-solving skills and ability to work in a fast-paced healthcare environment