Disease Area Lead, HCP Engagement Operations

This position will be based   in   Boston, MA and may require up to 5%   travel .   This is what you will do:   The Disease Area Lead is responsible for   planning ,   execution,   and alignment with Marketing on all HCP Engagements for the   D esignated   D isease   area   (DA) .    Using the annual HCP Engagement Plan as a guide, proactively   communicating   and executing on Marketing initiatives that involve HCPs; including Speaker Programs, Congresses, Ad Boards, Speaker Training programs, etc.    The Disease Area Lead s erves as primary point of contact for   disease   area on all issues involving HCPs and HCP vendor engagement   and a cts a   critical advisor to   the   business by translating   data   observations   into   actionable   recommendations.  Also,  they  s hare best practices with other   DA   Leads and   lead s   innovation on specific enhancements.   You will   be responsible for :   W orking in alignment with Marketing to plan and   execute on   all engagements   utilizing   HCPs, both in person and virtual.     Act ing   as subject matter expert and point of contact for HCP engagement activities and planning within the   DA .   Review   KPI   reports   regularly   and provide the   DA   business   leadership   with   actionable   insights/ recommendations   to enhance   speaker program   engagements   e.g.   attendee survey   results .   Partner with   sales and marketing   leaders   to   define   speaker   program   intended audience ,   set   goals   and   report on KPIs .      Ensur ing   consistency and compliance with operation requirements for all Speaker Bureau nominations and other HCP engagements   including   contracting, documentation, and   records   retention.    Respond ing   to questions about speaker contracting, compliance training status, or program content/topic qualifications, and training needs. Manag ing   Nomination   tracker for TA and respond ing   to inquiries.   Deliver ing   needed training within TA to ensure clear expectations and skills to use tools and meet requirements.    Leading   efficiencies   and innovation to improve experience for HCPs,   Marketing   and compliance partners .     Ensur ing   complete and   accurate   execution of all Audience Accumulation documentation, reporting and insights gathered.   Execut ing   requirements related to managing and tracking program information, ensuring all actions are completed on time and on budget, and continually communicating with the project team to foster positive interactions and   ultimately achieving   desired program outcomes   Utilizing Excel or other similar   tool , provide oversight and budget reporting on HCP Engagements, sharing with Marketing as well as Director   Working with stakeholders, lead innovation enhancements that support the continuous improvement of the HCP Operation   Manag ing   all daily Speaker Bureau communications and issues arising from Sales,   Marketing   or   vendor .   Align ing   closely with   logistics   vendor   to ensure meeting   logistics   align with HCP needs.   Driv ing   the   annual   needs assessment process including the   nominations and Speaker Bureau selection process in   a timely   way to ensure   fast   start to year .   Collaborat ing   with marketing and sales teams to exchange ideas and gain feedback on operational areas of improvement    Work ing   with stakeholders   ensuring   the   timely   closeout of all events .   Demonstrat ing   organized   and   timely   approach to tasks within   DA.   You will need to have:   B.S. or B.A. in business, finance, or marketing    4   years’ experience   supporting teams in an operational   capacity   P roactive and customer -focused   mindset to stay on top of upcoming engagements   B usiness process   understanding to   ensur e   operational compliance against business process   Ability to   multitask and   maintain   workflow efficiently in a fast-paced environment , executing with a sense of urgency   Relationship   and partnering skills are essential for this position .    This job will require   establishing   and maintaining excellent working relationships with HCP Vendor and Brand   leads .   The duties of this role are   generally conducted   in an office environment .    As is typical of an office-based role, employees must be able, with or without   an accommodation   to:   use a computer; engage in   communications   via phone, video, and electronic messaging;   engage in problem solving and non-linear thought , analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.   We would   prefer   for   you to have:   Entrepreneurial mindset to enable impactful leadership in a mid-size structure;   ability to   identif y   opportunities and continuously seek   solutions that capture and increase the value to patients and to the organization.     Extremely organized with high attention to detail and sense of urgency in execution.   Experience   establishing   and maintaining an excellent relationship with key external and internal stakeholders, including those in positions of seniority and/or high influence   High level   of interpersonal and customer service skills as well as superior conflict resolution skills   Familiar with medical terminology, pharmaceutical products; knowledge of regulations and program implementation procedures   Strong MS Excel skills and comfort with reporting,   analysis   and tracking   The annual base pay for this position ranges from $147,900 to $221,800. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility