District Merchandising Manager

Job Type: Regular Work Location: Market - SS - TX - Dallas Overview: 2020 Companies is now hiring for a remote District Manager of Field Merchandising and Installation Salary : $46,800 annually + up to $5,200 annual bonus, paid quarterly (total earning potential up to $52,000 annually). The District Manager of Field Merchandising/Installation is responsible for leading and developing a team of Field Merchandising/Installation Representatives (FMIRs) within an assigned geographic territory. This role is accountable for driving operational excellence, ensuring successful execution of client merchandising programs, maintaining high levels of customer satisfaction, and fostering a culture of accountability, engagement, and continuous improvement. The District Manager serves as the primary field leader for their territory by coaching, mentoring, and supporting field representatives while ensuring execution aligns with client expectations, company standards, and operational KPIs. This position partners closely with the National Field Leader to execute strategic initiatives, improve operational efficiencies, optimize workforce planning, and develop a high-performing field organization. Our Benefits Total Target Compensation: $52,000 Includes annual salary + quarterly incentive potential Work remotely, from home Health/Dental/Vision benefits 401K Program with matching Paid Time Off Paid Holidays Partial Mobile Reimbursement Scholarship opportunities for employees and direct family members Employee Assistance Program Leadership Development Program Employees special pricing for multiple clients About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. Job Description: Leadership & Team Management Directly lead, coach, mentor, and develop a team of Field Merchandising Representatives Conduct one-on-one meetings, accountability reviews, coaching sessions, and recognition as needed Foster a culture of accountability, teamwork, professionalism, and continuous improvement Recruit, interview, hire, onboard, and retain top field talent Identify high-potential employees and develop succession plans Administer performance counseling, corrective action, recognition, and terminations in accordance with company policies Lead team meetings, conference calls, and training sessions Serve as the primary escalation point for field representatives within the assigned district Operational Excellence Ensure all client work is completed accurately, on time, and within established service level agreements Monitor daily execution to ensure all scheduled work is accepted, completed, and documented appropriately Oversee scheduling, staffing levels, workload balancing, and territory coverage Partner with field representatives to optimize travel routes and maximize productivity Monitor payroll, timecards, mileage, expenses, and travel compliance Assist with field coverage by completing store visits or merchandising projects when business needs require Maintain proper market headcount to support current and future client demands Client Execution & Merchandising Ensure consistent execution of merchandising standards, installations, resets, planograms, display maintenance, and break-fix services Conduct field audits to verify execution quality and compliance with client directives Ensure representatives accurately complete surveys, photographs, reporting, and required documentation using company systems Monitor quality metrics and proactively resolve execution issues before client escalation Partner with retailers and store leadership to maintain strong working relationships Ensure all representatives represent the company professionally while in stores Performance Management Establish clear expectations and performance goals for all field representatives Monitor productivity, utilization, quality scores, completion rates, attendance, communication, and client satisfaction Utilize reporting, dashboards, and analytics to identify trends and opportunities for improvement Develop action plans to improve underperforming markets or representatives Ensure adherence to company policies, client requirements, safety standards, and operational procedures Training & Development Deliver onboarding and ongoing training for new and existing field representatives Coach representatives on merchandising best practices, installation techniques, technology platforms, client expectations, and communication standards Ensure completion of all required certifications and training programs Identify individual development opportunities and create coaching plans that improve performance and career growth Strategic Leadership Partner with the National Field Leader to execute company initiatives and operational priorities Provide feedback on field processes, technology, staffing models, and operational improvements Support implementation of new clients, programs, systems, and field processes Participate in business planning, forecasting, workforce planning, and territory optimization Recommend improvements that increase efficiency, reduce costs, and improve customer satisfaction Communication & Collaboration Maintain consistent communication with field representatives, internal departments, clients, and retail partners Provide timely updates regarding field performance, staffing challenges, escalations, and operational risks Collaborate cross-functionally with Recruiting, Operations, Training, Payroll, Human Resources, Client Services, and Leadership teams Deliver business updates, district summaries, and performance reporting to the National Field