Dock Specialist, Shipping

Lead and coordinate activities of the shipping dock and related functions of the shipping department. Work alongside shipping associates to provide daily direction and communication to execute daily plans in accordance with Vera Bradley’s objectives and standards. FUNCTION Lead and coordinate activities of the shipping dock and related functions of the shipping department. Work alongside shipping associates to provide daily direction and communication to execute daily plans in accordance with Vera Bradley’s objectives and standards. ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsible for directing shipping dock associates to various positions based on the daily work load Assist in overseeing work flow and elevate any associate or work related issues to management team as appropriate Utilize customer’s vendor portals to execute shipping schedule Study shipping schedules, order schedules and other records to determine shipping priorities and work assignments in order to meet shipping requirements. Create and ensure accurate completion of all required paperwork, records, documents, etc. (i.e. Bill of Ladings, export documents) Troubleshoot problem containers and resolve any issues related to delivery Close and confirm shipping loads to ensure revenue compliance with Accounting & Finance guidelines Train new personnel on dock and procedures Sort, organize and stage shipments on dock Contact carriers and route shipments; communicate disposition of shipments to necessary parties Update and provide tracking information to Customer Service and other necessary parties. Have knowledge of the general standards for all Key Accounts customers to ensure our shipments are in compliance with their standards Participate in continuous improvement projects Help promote a safe work environment Promote high standards and help motivate the team to meet daily shipping dock goals Act as a Brand Ambassador, consistently modeling and upholding the Vera Bradley Core Values EDUCATION AND/OR EXPERIENCE High School graduate 3 years warehouse/dock experience strongly preferred Working knowledge of Microsoft Office First Responder training preferred Experience  with Warehouse Management System (WMS) required Forklift experience required KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Dependable with open availability and flexibility to work nights, weekends, different shifts, and holidays Strong desire and ability to serve customers and solve problems Ability to lead, motivate and promote a team environment Excellent interpersonal, written and verbal communication skills Detail oriented with the ability to manage multiple tasks simultaneously Strong team player with positive demeanor Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced environment ENVIRONMENT & PHYSICAL DEMANDS The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Constant walking and standing; frequent bending, stooping and reaching, climbing ladders Physical stamina to maintain adequate productivity rates Ability to occasionally lift up to 75 lbs. Strong sensory skills, such as good eyesight, good hearing, and dexterity Ability to operate office equipment, including computers , copiers, fax machines and phones and warehouse equipment  including forklift We are proud of the competitive and comprehensive compensation and benefit package provided to our associates and their families. Our compensation package is designed to meet our associates today and help them plan for the future. Health Benefits Vera Bradley offers a variety of medical, dental and vision programs to meet your family’s health care needs. Medical plan options including both a HDHP/HSA plan and a PPO plan Dental Vision Flexible spending accounts Survivor Benefits Life insurance provides peace of mind for your family should the unexpected happen. Employer provided 2X your salary in life insurance Accidental Death and Disability insurance Voluntary life insurance for you, your spouse and your children Income Protection   If you are unable to work due to illness or injury Vera Bradley provides several programs to protect your income at no cost to you. Short-term disability Long-term disability Retirement Plan The Vera Bradley 401k plan helps you accumulate savings for retirement 401k with generous company match, immediate vesting (age and service requirement) Strong line up of professionally managed funds Safe-harbor plan design Paid Time Off   Enjoy generous time off programs. Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more 9 paid holidays a year Paid bereavement leave Give Back Opportunities   Vera Bradley offers the opportunity to serve your community.        Voluntary Time Off Holistic Wellness Access to a variety of financial, physical, and mental wellness experts Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services  Opportunities for leadership development, skill development and caree