Employee Benefits Account Executive

About HUB    In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus   is dedicated to providing   our customers with   the peace   of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America   represents   a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.   Why Choose HUB?   Throughout our network of more than 600 HUB offices in North America, we offer a competitive,   exciting   and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our   employees, and   provide   continuous opportunities for growth and development .   Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and   organization , focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current   needs, yet   evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.   We are the perfect fit if you:   are seeking a progressive work environment at a rapidly growing organization   have a desire to help others protect their future   have an entrepreneurial spirit and are challenged by the opportunity to grow the business   are focused on learning and development to enhance your industry knowledge and   expertise   are a self-starter willing to invest time and energy   to learn   the technical aspects of our business   believe in integrity and building success by developing relationships with others   SUMMARY     The Account Executive (AE) will provide professional, courteous account management and brokerage services to assigned clients, having   the primary   responsibility for account retention. Working alongside Producers (aka “Client Executives / Sales”) as assigned, the AE shall be principally responsible for overseeing management of assigned accounts, including redundant interface with appropriate decision makers, proactive consultation, insurance program design, carrier interface/marketing, coordination of risk control resources, relevant collaboration with colleagues throughout HUB, and negotiation of coverage terms and conditions.    JOB RESPONSIBILITIES   Working alongside and cooperatively with Producers, if assigned on accounts,   serve   as the HUB’s primary consultant to the client .    The Producer has   primary   responsibility for client relationship management and   initiating   new sales .    The AE has primary responsibility for   retaining   the account, acting as the de facto technical expert and broker-consultant .    (In some   instances   no Producer will be   assigned   and the AE also is primarily responsible for client relationship management.)   Ensure Producers, when assigned, are fully informed about and prepared for all client meetings and interfaces   so as to   be able to competently and proactively manage the client relationship .     Establish and   maintain   strong and productive professional relationships with “C-Level” and other   cognizant   decision makers for assigned HUB clients.    Possess a detailed knowledge of the client’s business and industry, being able to articulate applicable exposures to loss, insurance   coverages , and appropriate/available risk management/control solutions.   Establish and   maintain   strong and productive professional relationships with   cognizant   insurance carrier marketing, underwriting, and risk control staff, including a detailed familiarity with each carrier’s products and services in support of assigned clients.   Directly oversee and coordinate the delivery of all HUB services to assigned clients throughout the policy cycle, including stewardship reports, delivery of risk control services, carrier meetings, claims reviews, preparation of coverage outlines, and marketing of emergent and renewal coverage requests.   Ensure that all client service needs are promptly and professionally delivered,   either directly   by the AE. The AE is accountable for the competence, timeliness, and quality of all deliverables to the client.   Conduct annual review w/clients making coverage and loss control recommendations focused on reducing the   clients   total cost of risk.    Manage   HUB   Top 200 process.   Identify   opportunities for cross-sell and up-sell of other HUB products and services when   appropriate for   the   clients   needs,   initiating   same.    At all times, be knowledgeable about and document what other insurance products and services the clients are purchasing through other providers and who those providers are.   Work with the Producer, if assigned, or be primarily responsible for   maintaining   current receivable status for assigned clients .    Proactive efforts to collect   receivables   more than   30 days   past-due   should be undertaken, with each unresolved circumstance documented and reported to accounting.   Possess a mastery of the various HUB resources and tools that are available via “HUB Today,” employing same to best serve assigned clients and work with   cognizant   Producers.   Be knowledgeable about and   comply with   HUB systems,   procedures   and state/federal insurance regulations.   Possess a strong ability to effectively communicate, orally and in writing, which will include the ability to design and deliver effective group presentations using v