Escrow Assistant/Receptionist
American Title Service Agency · Arizona
📍 Phoenix, AZ, usvia smartrecruitersPosted 2026-01-13
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We offer a well-rounded benefits package effective the first of the month after commencement of employment. Benefits include such plans as a company paid life insurance and disability policies, 401(K), medical, dental, vision, paid time off and much more!
AMERICAN TITLE SERVICE AGENCY EMPLOYEES ARE DEDICATED TO THE FOLLOWING:
A commitment to a value system based on the respect for dignity of all individuals, whether customer or supplier.
Adherence to the highest ethical standards and expectation that each associate will maintain consistency, persistence and above all, integrity.
Striving for excellence in all that we undertake, encouraging consistent and continuous improvement in all results.
Recognizing that "Above all Else...Service"! to our customers maintains our existence.
Accepting responsibility and communicating clearly if we cannot honor a commitment.
Work Performance
Greet every one entering the office with eye contact and a smile
Answer phone, greeting caller with a friendly tone, and transfer calls or answer questions timely
Frequently check back with callers waiting on hold and offer options when applicable
Distribute mail
Open orders
Prepare and deliver opening documents
Adhere to and interpret earnest money timelines
Work basic prelim and place orders
Order payoff and HOA statements as required
Handle Accounting /daily deposits
Order office supplies
Provide support to Escrow Department by assisting with customer service and administrative duties related to escrow closings.
Prepare documents for closing and handles the complete disbursement and follow up of all escrow transactions
Team Work
Assist the entire office with signings, document handling, answering phones
Support good working relationships with all clients
Minimum of 6 months working in an office environment
Strong customer service
Detail orientation
Computer data entry
Excellent verbal and written communication
Problem solving skills
All your information will be kept confidential according to EEO guidelines.
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