Executive Operations & Communication Manager, Nurture

About Nurture Nurture is a boutique church engagement platform that helps churches identify and re engage disengaged members through meaningful staff touchpoints. Integrating with more than 20 church management systems and tools, and now a Pushpay company. Nurture is known in the market for being exceptionally high touch. Our customers are senior and executive pastors, and every interaction with our team is expected to reflect warmth, excellence, and remarkable attention to detail. About the Role The Executive Operations and Communications Manager is committed to ensuring the effectiveness of Pushpay leaders and the Founder of Nurture by providing a broad range of administrative, organizational, and functional support. The Executive Operations and Communications Manager will strive to stay one step ahead of the leaders they support, providing thoughtful and clear communication, ensuring priorities move forward and expectations are clear. The Executive Operations and Communications Manager will consider it Priority One that the executives they support deliver on commitments to their leader (CEO), peers, direct reports, and the teams at large. Additionally, this is a role of significant trust. The right person will operate with complete discretion, anticipate needs before they are voiced, and communicate with the warmth and relational intelligence our audience of pastors and non-profit executives expects. This position offers the opportunity to make a significant impact on both executive effectiveness and workplace culture at Pushpay, supporting our mission to help churches connect with their communities while fostering a collaborative, engaging work environment. Named as one of BuiltIn ‘ Best Places to Work ’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘ Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 ' Best Places to Work for Women' by Best Companies Group. Benefits and Compensation 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents 401K match Remote 12 paid Company Holidays 2 paid Volunteer Time Off days 15 days PTO to start, increases with tenure and seniority. Paid parental and adoption leave Compensation Range: $85,000 - $105,000 depending on location. Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA  All other states are not in consideration for this role at this time.   What You'll Do Executive Administration Executive Communication: Write, edit, and distribute email, correspondence memos, letters, and forms. When drafting correspondence for the Founder, write in his voice: warm, concise, relationally attuned, and free of anything that reads as templated or corporate. Maintain a proof-of-listening standard in all external communication, mirroring the language of the pastor or leader being served. Draft correspondence for prospects, customers, partners, and Pushpay leadership, including follow-ups tied to active sales conversations Calendar Management: Maintain leaders’ calendars, including scheduling meetings, appointments, speaking engagements, and travel arrangements. Exercise discretion in committing time and evaluating needs, ensuring time is protected for high-leverage work and active deals. Email Management & Executive Communication: Inbox organization, ensuring proper filing, prioritization, and prompt and timely responses. Specifically for the Founder, manage the inbox end to end, triaging, drafting, and responding on his behalf with full authority. Travel Management: Book and manage senior executives’ travel logistics and activities, including accommodations, transportation, and meals, ensuring adherence to company travel policy with precision and zero surprises. Executive Operations Executive Operations: Create agendas, distribute meeting prep materials, support creation of slide decks, and publish notes/action items. Prepare briefing documents ahead of key meetings, including SteerCo sessions, customer conversations, and Pushpay leadership touchpoints. Serve as a connective layer between the Founder and internal teams (product, customer success, Pushpay counterparts), keeping information flowing and decisions moving. Presentation Support: Lead in the development of on-brand, visually appealing presentation graphics and presentation slides. Confidentiality: Maintain confidentiality and high degree of ethical standards at all times, handling sensitive matters including deal terms, personnel topics, and financial information with absolute discretion. Priority Management: Keep leaders advised of time-sensitive and priority issues, ensuring appropriate follow-up. Track commitments across sales, product, and integration workstreams, ensuring nothing falls through the cracks. Reporting Coordination: Coordinate the creation of and on-time submission of regularly scheduled reports. Expense Management: Prepare, reconcile, and submit expense reports for leaders; review submitted reports for accuracy and pre-approval. Event Coordination: Plan, coordinate, and execute in-person and virtual activities that build team connection and strengthen workplace culture, including team building events and social gatherings; recognition celebrations and milestone acknowledgments; and seasonal events. Digital Presence Digital Presence and Perso