External Business Logistics Assistant (Bilingual English/Spanish)

Our Mission WOONGJIN INC. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients.  We have a strong moral code that includes the service of goodness without expectations of reward.  We are motivated by the sense of responsibility and servant leadership. ·       Coordinate transportation of cargo from origin to final destination. ·       Communicate with, customers to achieve profitable deals. ·       Communicate effectively with account agents to accommodate client instructions. ·       Responsible for streamlining inbound and outbound freight/ Manage the operation to ensure timely delivery via Air/Ocean/Land. Generate shipping documentation. ·       Coordinating transportation providers to ensure prompt and proper movement of shipments ·       Provide different types of quotations to customers / Send invoices for completed cases. ·       Provide billing team documentation from beginning to end of all involved transactions that includes trucking, air freight, fees etc. ·       Cover operations for Co-loading, intercompany shipments, and transfer billing cases. ·       Create daily inventory ensuring the data is accurately and match with other reports ·       Manage, monitor and drive improvement to achieve a high customer service goals by providing on-time delivery, controlling product lead-times, and responding customer’s request, serve as main point of contact. ·       Communicate, report and support high volume customer accounts to eliminate constraints and meet objectives, and maintain excellent relationships. ·       Responsible for streamlining inbound and outbound freight/ Manage the operation to ensure timely delivery via Air/Ocean/Land. ·       Plan, analyze and compare the cost of service, update, trace, and track the status of the shipment, for select suppliers and LSPs (Logistics Service Providers). ·       Report Performance Indicators (KPI's) for the Supply Chain function. ·       Develop performance metrics to manage and evaluate the operating performance of internal supply chain resources and external supply chain partner collaboration model. ·       Manage organizational goals by considering in time, budget and Business Unit objectives ·       Work side by side with Pricing Department and maintain great relationship with industry vendors. ·       High school diploma/GED required, Bachelor’s Degree preferred  ·       1+ years’ experience in customer service or logistics management required ·       Excellent communication and interpersonal skills ·       Outstanding organizational and coordination abilities ·       Excellent problem-solving abilities ·       Excellent computer and database management skills ·       Bilingual English/Spanish is preferred All your information will be kept confidential according to EEO guidelines.