F&B General Manager | Bank of New Hampshire Pavilion

LEGENDS GLOBAL     Legends Global is the premier partner   to   the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.   Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.   The Legends   Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.   Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you.   Join us!   THE ROLE      The General Manager   is responsible for   effectively and profitably managing and directing all day-to-day aspects of the venue’s operations including, but not limited to, concessions, catering, and premium services.   ESSENTIAL FUNCTIONS   Upholding Legends’ standards for quality and performance in all phases of the food and beverage operations.   Constantly innovating the guest experience – food, service, communications, etc. Balancing creativity with practical implementation.   Managing the operational budget, monthly P&L statements, ensuring all financial reporting is   accurate .   Maintaining strong, collaborative working relationships   with the client   and business partners.   Overseeing management team, including developing talent, promoting from within, coaching, and performance management.   Developing yearly operational budgets that result in a fiscally sound operation – including product levels and pricing.   Overseeing monthly   inventory   for all departments .   Verifying ,   preparing   and   submitting   reports/monthly projections as   required .   Working closely with multiple sub-contractors to ensure all standards are met and terms of the contract are followed.   Ensuring unit compliance with federal, state, local, and Legends regulations   regarding   sale of alcohol, OSHA, payroll,   employment   and EEO guidelines.   Performing   additional   related duties,   tasks   and responsibilities as   required .   QUALIFICATIONS   To perform this job successfully, the candidate must be able to perform each essential duty   above at   the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability   required .   The ideal candidate will have a   Bachelor's   degree with a minimum of 5-7 years management experience in the contract foodservice industry, preferably in for a sports and entertainment venue.   Ideal candidates must have experience in high volume, foodservice accounts, preferably in concessions or premium services for a sports and/or entertainment venue, with experience overseeing the sale of alcohol.   Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.   Previous   P&L accountability and/or contract-managed service experience preferred.   Proficiency   in Microsoft Word,   Excel, and   PowerPoint   and POS Systems is   required .   Strong commitment to delivering   a high level   of customer and client service with   demonstrated   initiative, leadership, and management skills.   Must be flexible to work extended hours due to business requirements including late nights,   weekends   and holidays.   Experience working in a   high volume   catering capacity preferred   Practice safe work habits, follow all safety   policies and procedures   and regulations, complete company-wide safety   training   and any   additional   job specific safety training.   Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any   additional   job specific safety training.   Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. #LI-EC1