Facilities & Workplace Experience Manager

About Kinaxis Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you! In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today. Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers. Location Chennai, India About the team The Facilities & Workplace Experience Manager will lead facilities operations for the Kinaxis Chennai office while supporting future expansion in India. This role is accountable for delivering a best-in-class workplace experience, ensuring operational excellence, and maintaining full compliance within a complex SEZ environment.  As a strong communicator and cross-functional collaborator, this individual will take a proactive, solutions-oriented approach to creating a safe, efficient, and engaging workplace that supports employees, leadership, and business operations.  What you will do Workplace Experience & Operations   Lead and continuously enhance the end-to-end workplace experience, ensuring a clean, safe, and high-performing environment   Oversee housekeeping, pantry services, and front-desk operations, ensuring consistent service delivery aligned with established standards  Manage security operations, including guard coverage, supervision, access control, and compliance with SEZ requirements  Ensure workplace services (including reception) are aligned with business hours and operational needs  Actively gather feedback from employees, BU’s and Corporate Services and drive continuous improvement initiatives  Employee Onboarding & Offboarding   Own and manage end-to-end onboarding processes, ensuring new hires have a seamless first-day experience (workspace readiness, access, equipment)  Coordinate cross-functionally with HR, IT, and Security to ensure timely provisioning of badges, systems access, and workspace setup  Maintain and enforce workplace onboarding standards (desk setup, welcome readiness, orientation support)  Manage offboarding processes, ensuring timely access deactivation, asset recovery, and compliance with internal controls  Ensure all onboarding/offboarding activities meet SEZ compliance requirements and audit standards    Leadership Support & Events    Coordinate leadership and executive visits, ensuring workplace readiness and high-quality experience  Plan and execute employee engagement events, town halls, and onsite programs for all-staff events  Support expat travel, hotel arrangements, and internal relocations/movements    Support Fitness & Wellness Programs   Work with Fitclub Volunteer Ambassadors to support the successful delivery of wellness activities and employee engagement initiatives at the site.  Provide local facilities and logistical support for wellness programs, while program guidance, funding allocation, and oversight are provided to Fitclub Volunteer Ambassadors by the Fitness & Nutrition Specialist    Food Programs & Cafeteria Operations   Oversee day-to-day cafeteria and catering operations, ensuring consistent food quality, hospitality standards, and a positive dining experience for all employees.  Manage the food service vendor relationship end-to-end, including contract adherence, cost reporting, KPI tracking, and performance reviews aligned with global food program standards set by the Director of Culinary Programs.  Coordinate all catering for leadership visits, executive meetings, employee events, and global customer engagements, ensuring high-quality hospitality experience.  Ensure menus are tailored to local and global dietary requirements, including vegetarian options, Hindu dietary accommodations, vegan offerings, allergen restrictions, and other special dietary needs.  Ensure full food safety compliance, including FSSAI regulations, temperature monitoring, safe food handling protocols, hygiene audits, and corrective action procedures; escalate non-compliance immediately and transparently.  Maintain dietary accommodation standards across all catered meals, including robust vegetarian and vegan options, clear allergen labeling, and adherence to globally mandated dietary policies.  Drive a culture of food waste reduction through responsible purchasing, consumption monitoring, portion management, and end-of-service strategies aligned with Kinaxis sustainability goals.  Collaborate with the Global Director of Culinary Programs on globally themed menu calendars, food engagement programming, cultural celebrations, seasonal activations, and continuous improvement of the local food experience.  Monitor employee feedback and satisfaction with cafeteria and catering services and implement improvement initiatives to enhance the workplace experience.  Contribute to quarterly food program reporting, including food cost analysis, vendor performance summaries, service metrics, utiliz