Fashion Advisor, Watches & Fine Jewelry - 57th Street Flagship Boutique
Chanel · New York
📍 New York, NYvia workday
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Fashion Advisor, Watches & Fine Jewelry
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for a Fashion Advisor, Watches & Fine Jewelry who will play a vital role in providing a superior level of service to clients, increase client conversion and retention, drive business revenue, and inspire brand loyalty. The Fashion Advisor, Watches & Fine Jewelry will be part of beginning to end to end client experience. The Fashion Advisor, Watches & Fine Jewelry will work along-side a diverse sales-team, and report to the Boutique’s leadership.
What impact you can create at CHANEL:
Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
Optimize the client experience through providing clients with prompt, professional, warm, and courteous service
Build genuine relationships with clients through thoughtful and consistent outreach
Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
Take in repairs and maintain consistent follow up with clients regarding repairs and alterations
You are energized by:
The history and heritage of The House of CHANEL
Being truly service minded
Utilizing your fashion expertise to inspire others
Building collaborative partnerships and relationships in a team-focused environment
Fostering a meaningful client experience centered around inclusion and connection
Appreciation for art, beauty, and luxury
What you will bring to the team:
Ability to thrive in a team environment and work collaboratively
Understanding of, and passion for client experience
Excellent communication skills
Foreign language skills are preferred but not required
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
Curiosity and desire to learn and grow professionally within the world of CHANEL
Position Logistics:
Minimum 3 years of related experience ((Watches and Jewelry knowledge preferred)
Ability to lift 15 lbs.
A flexible schedule with the ability to work late nights, weekends, and some holidays
High School Degree minimum
Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.
What skills you will learn:
(This is best leveraged for internal job posting to best attract internal talents)
Exposure to multiple boutique business functions and categories
Growth in additional business and functional areas of the retail business
Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules
Compensation:
The anticipated base salary range for this position is $34/ hour through $36/hour. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.
Benefits and Perks:
Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
ONLY FOR INTERNAL POSTING AS NEEDED:
This role is considered critical in terms of skills, capabilities and preparedness needed. Hence, this is a role that has been discussed throughout regular cycles of people development and succession planning discussions. As a result, a few candidates are likely in discussions and advancing through the recruitment process. However, we still encourage your interest and application as we commit to a fair, objective, and developmental process for all.
Additional Information:
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion:
At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
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