Field IT Engineer- Executive Services

POSITION SUMMARY: The Field IT Engineer – Executive Services is responsible for delivering high touch technical support to executive leadership, ensuring a seamless, technology experience across all devices and environments. This role requires advanced technical troubleshooting capabilities, strong executive presence, and the ability to operate with urgency, discretion, and precision in high-visibility situations. This position specializes in Apple ecosystem support (macOS, iOS, iCloud) while maintaining a strong proficiency across Windows platforms and enterprise mobility (iPhone and Android). Key responsibilities include proactive executive support, end-user issue resolution, ServiceNow ticket management, and device lifecycle management (imaging, configuration, and replacement). Daily activities include workstation imaging, advanced end-user technical support, software installation and upgrades, and supporting Microsoft Teams collaboration, ensuring executive readiness for meetings and key events. PRINCIPAL RESPONSIBILITIES: Provide exemplary technical support to end-users and executive staff (remote and in-office).  This will include but not limited to troubleshooting and resolving hardware and software problems, network connectivity, and providing access to systems and applications. Provide training and guidance to employees using company IT systems, and software applications. Serves as an escalation point for facility and end user technical issues and incidents between facilities personnel, management, and IT. Maintain and repair computer hardware, including desktops, laptops, printers, and other peripherals. This may involve hardware, software, and firmware upgrades and replacement. Manage and support Outlook mail clients, and Microsoft Collaboration tools such as; Teams, Office 365, One Drive, One Note. Collaborates cross functionally to oversee the IT infrastructure operations at corporate locations. Working with a ticketing system for assignments of end user requests Performs other job-related duties as assigned. QUALIFICATIONS: 4 years of end user support specializing in MAC, Windows and mobile (Apply/Android) devices.   Experience managing and providing end user support for the Microsoft Office suite: One Drive, Outlook, Word, Excel, etc. Experience with imaging computers, setting up and troubleshooting printers/copiers.  MINIMUM REQUIREMENTS: Minimum 2 years of hands-on network experience. This is a hybrid role requiring onsite presence in our Phoenix, AZ office. This candidate will be required to work onsite 4-days per week, with the option to work 1-day per week remote. Please note, this position is not sponsorship eligible. Rewarding Compensation and Benefits Eligible employees can elect to participate in: • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts.  • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO) • Benefits: https://jobs.republicservices.com/us/en/about-us/benefits The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.   ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: Safe : We protect the livelihoods of our colleagues and