Field Maintenance Trainer

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. What we need   The Field Maintenance Trainer   is responsible for   developing and training Maintenance Technicians to safely troubleshoot, repair, calibrate, and perform preventative maintenance on   Symbotic’s   advanced automation systems. Training programs are developed under centralized governance to ensure consistency, quality, and scalability, with field trainers contributing subject matter   expertise   to content design and delivery.   T hese systems include   Symbotic’s   Automated Adapters, Vertical Lifts, robotic fleet, and associated control systems.   In this role, you will serve as a technical subject matter expert and educator, helping technicians become highly proficient in mechanical, electrical, PLC, robotic, and electromechanical troubleshooting. The ideal candidate combines strong hands-on industrial automation experience with the ability to effectively coach, mentor, and develop maintenance teams in fast-paced operational environments.   What we do      The Field Maintenance Trainer is a vital member of the Customer Operations organization. In this role, you will   be responsible for   traveling to customer sites to lead the training, coaching, and development of both   Symbotic   and client personnel. Training will include a blend of classroom instruction and hands-on experience. The Field Operations Training team plays a crucial role in ensuring the development and success of our employees at customer locations.   What   you’ll   do   Deliver technical training programs for maintenance personnel, serving as a subject matter expert and partnering in the design and development of training content.   Train technicians on the operation, maintenance, and repair of   Symbotic   automation systems and maintenance equipment.   Deliver both classroom and hands-on field training focused on electrical, mechanical, PLC, robotic, and controls troubleshooting.   Train site teams to diagnose and debug PLCs, robotic systems, HMIs, VFDs, and automated processes.   Partner with cross-functional teams to   identify   ongoing technical training needs and skill gaps.   Contribute to the continuous improvement of training materials, delivery methods, and technical documentation to support evolving business needs.   Act as an escalation point for technical and customer-related training issues.   Maintain expert-level knowledge of   Symbotic   products, automation systems, and operational processes.   Identify   opportunities to improve troubleshooting efficiency, maintenance effectiveness, and repair cost optimization.   Support maintenance operations on-site as an active member of the field team when   required .   Travel to customer sites to support system launches, technician development, and operational readiness.   Perform   additional   duties as assigned.   What   you’ll   need   Bachelor’s degree or equivalent work experience   required .    Minimum of 3 years of technical training, coaching, or instructional experience in industrial or automation environments.   Minimum of 2 years of industrial   controls , automation, or robotics experience.   Strong understanding of adult learning principles and technical training delivery methods.   Ability to lead technical discussions and present effectively in both classroom and field environments.   Experience partnering in the development and delivering live and online training content.   Ability to adapt training methods based on technician skill level and operational needs.   Experience with DDC systems, industrial robotics, or automation platforms such as ABB or FANUC.   Experience with Allen-Bradley   RSLogix   5000,   RSLogix   500, and FactoryTalk View.   Strong PLC, robotics, and   controls   troubleshooting experience.   Experience troubleshooting electrical and mechanical systems using schematics, multimeters, megohmmeters, and oscilloscopes.   Experience   modifying   HMIs, VFDs, and automation system configurations.   Knowledge of advanced sensors including scanners, encoders, and distance sensors.   Ability to read and interpret electrical, mechanical, and pneumatic drawings.   Experience   working in collaboration with centralized learning or training governance models preferred.   80 % domestic travel   required .   Our Environment   Remote, field-based   position   with   80% travel .   Travel is   required : Employee must have a valid driver’s license and the ability to drive and/or fly   to client and other customer locations.    Must have   a credit   card available for   travelling   expenses.   The employee is   frequently   required to walk and reach with hands   and arms.     The employee   is routinely required to   work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl .   The employee must regularly lift and/or move up to 50 pounds .   Must   comply with   all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols.     There will be steep stairs to climb into the structure and ability to   Stand/walk for up to 10-12 hours.   You will regularly be near railings that are high off the ground .   Subject to environmental conditions, protection from weather conditions but not necessarily   temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.     Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing,