Field Service Engineer III - (C3)

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.  What We Offer Salary: $37.00 - $51.20 Location: Albuquerque,NM You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.  At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .  As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.   Field Service Engineer III - (C3)   If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Field Service Engineer, you’ll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team.    Our senior-level Field Service Engineers work independently, and help train junior colleagues, to create and support the technology that the world relies on to manufacture semiconductor chips and related materials. You’ll work beside global customers to install, maintain and upgrade their Applied Materials equipment, delivering world-class support for multimillion-dollar production systems.    * Candidates must be fully authorized to work in the US.  Visa sponsorship is not available for this role You will:    Assist with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment    Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems    Complete required job documentation, safety training and procedures for processing parts   Professionally represent Applied Materials to the customer, using your “customer first” mindset   Satisfy the company’s and customer’s on-site requirements, including safety, environmental and COVID-19 guidelines   Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset   You’ll need:    An associate degree in electronics or engineering technologies,   or   equivalent work experience, or completion of military technical training and field experience   Ability to read electrical and mechanical schematics    Clear and effective written/verbal communications skills, with an emphasis on documenting details   Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint)    Advanced mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, vacuum and/or thermodynamics   Strong knowledge of hand tools and proper usage, including a digital multimeter    Nice to have:   4–7 years of work experience in semiconductor industry or another equipment support industry   What to expect:   You’ll work on rotation and in shifts so that customers have ongoing support   Your job requires the ability to:    lift at least 35 lbs.   work in a clean room environment wearing coveralls, hood, booties, safety glasses, and gloves   sit, stoop, kneel, crouch, twist, reach and stretch to reach equipment when needed, and stand for extended periods of time   determine differences in colors   You’ll need a valid driver’s license and passport    Your benefits:   At Applied Materials, we care about the wellbeing of our people, and we strive to support you in ways that extend beyond your work environment. As an employee, y ou’ll qualify for a competitive and   comprehensive total rewards and benefits package, from   day one.   Your benefits package will be customized for your country of residence and may include: top-tier medical, dental and vision plans; disability insurance; life insurance; retirement; paid time off; health and wellness programs; career development and mentoring; sustainability and social responsibility programs; and much more.     Additionally, all employees can take advantage of our company-sponsored global programs, including our Employee Assistance Program, Travel Accident/Medical Benefits Abroad, the company’s employee stock purchase program   and a subscription to w ellbeing tools.     We value social responsibility, too: Our worldwide “Giving” program encourages employee giving and volunteering globally, while The Applied Materials Foundation provides an employee match of up to US$3,000 per employee per year.   Who we are:   Applied Material