Field Service Technician (Mid-West & Ohio)

Why Work at Rehlko Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter. At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job The Field Service Technician will provide efficient, high‑quality, and cost‑effective service to customers. We are hiring 3 technicians to support different geographic needs within our service organization: Midwest Region Technician – This role will support customer sites across the Midwest, including states such as MN, IA, WI, IL, IN, and MI . Some travel, including occasional overseas assignments, may be required. Ohio‑Based Technician – This role will primarily support a major project located in New Albany, Ohio . While limited travel may be required for initial training, the ongoing focus will remain on this project site. We are seeking candidates based in or within reasonable commuting distance of the Columbus, OH area. Specific Responsibilities: Deliver an efficient and cost-effective service to customers, to ensure that: Maintain OEM certification status by keeping up to date with E-trainings, classroom trainings, and practical hands-on field tasks. Maximum availability of INNIO gas engines and related balance of plant is achieved through fast response, trouble shooting, and fault rectification. Scheduled maintenance is carried out to the required standard to avoid unnecessary replacement of parts and engine downtime. After hours callouts are responded to in a timely manner. Oil samples are taken, labelled and dispatched to the laboratory in accordance with agreed standards and procedures. Parts are selected, ordered and used correctly, with any parts that prove unnecessary being returned to the warehouse to keep waste to a minimum.  Van stock is maintained in good condition, accurately inventoried, and the Parts Department is notified upon usage. Ensure that liaison and communication with the Service Manager, customers, and subcontractors on site is maintained at all times. Service Reports and recommendations provided in a timely and professional manner. Protect and develop the industry standing of Clarke Energy by building and maintaining positive relationships with customers, based on consistently professional dealings and attitude. Maintaining a high level of site housekeeping and presentation. Ensuring that company supplied equipment is well maintained and kept at a high standard of cleanliness. Maintaining tools in a good and safe working order and calibrated as required Support the Service Manager by supervising and training Apprentices and new employees as required. Follow and adhere to Health, Safety, and Environmental standards and regulations at all times. Requirements: High level of skill working in the field with a minimum of 5 years field service experience. Large gas engine knowledge and experience. Electrical and/or mechanical knowledge. Willing to travel extensively and work alone. Willing to work overtime and weekends when required and travel away from home up to 80% of the year Monday - Friday. Reasonable level of IT skills. Desirable: Power generation knowledge and experience and knowledge of reciprocating gas engines and engine overhauls This requires the job holder to demonstrate that they are consistently trustworthy and professional. Reliable and dependable. Responsive to customers’ needs Supportive and able to work well with colleagues. Effective in managing their time and workload. Prepared to work under own initiative and do what is required to get job done. Committed to quality and improvement. Willing to take responsibility for work and actions. Keen to seek out and act on ideas for self- improvement. In addition, it is particularly important to the success of this role that the job holder can demonstrate the following: Very adaptable and flexible – does what has to be done, at times and locations required. Strong relationship building skills. Ability to supervise and motivate others. Effective commu