Financial Success Coordinator, Texas One Stop for Enrollment Services

Job Posting Title: Financial Success Coordinator, Texas One Stop for Enrollment Services ---- Hiring Department: Texas One Stop ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: UT MAIN CAMPUS ---- Job Details: General Notes We are looking for team members who have a passion for helping others, thrive in a team environment an,d have a strong commitment to systemically improve the student experience. Must be eligible to work in the United States on a full-time basis for any employer. The salary is non-negotiable. Purpose The Financial Success Coordinator will counsel students on personal financial issues, including budget planning, credit management, and debt reduction. Provide financial literacy and financial aid information and programming to students so they can make informed decisions. Plan and lead various outreach events and activities to increase public awareness of UT Austin resources and programs while assisting families in better understanding the financial aid and financing college process and assist with supervising and coordinating the Peer Mentor team. Act as a point of contact for students, parents, campus, and community stakeholders regarding financial wellness. Must be willing to obtain Certified Personal Finance Counselor Certification (CPFC). Responsibilities Conduct financial wellness appointments and presentations that assist students with educational and personal financial wellness issues, including FAFSA completion, financial aid processes, budgeting, credit management, debt reduction, and more. Serve as point-of-contact and steward of financial wellness activities to university and community stakeholders. Plan and conduct various financial literacy and financial aid events and activities on and off campus, ensuring that stakeholder and leadership goals are met. Supervise the Financial Success Peer Mentor program. Plan and deliver ongoing training, provide feedback and assessment of peer mentor work. Hire peer mentors and ensure that their skills and availability meet the needs of the office. Assist Texas One Stop during peak periods via front counter or email to counsel students on a variety of enrollment services (i.e., financial aid, billing, academic records, registration). Apply critical analysis, independent discretion, and professional judgment to address a wide range of student needs and situations. Oversee the Financial Success digital resources. Plan and execute strategies for delivering digital content to students to meet the needs of students and leadership. Other related functions as assigned. Required Qualifications Bachelor's degree. A combination of 4 years of experience in financial counseling, student financial aid, student personnel, student services, or related experience. Proficiency with software including Microsoft 365 Office Suit.  Must be organized, detail-oriented, and customer focused. Candidates must have superior project, communication, and time-management skills and a professional demeanor. Must be capable of multi-tasking in a high-stress environment. Must be able to prioritize work assignments to complete work within required time periods. Willing to work evening and weekend events as required. Occasional overnight travel may be required. Must divest any stock or ownership interest in student loan lender before start of employment. Shares in publicly traded mutual funds or similar investment vehicles are exempt. For more info, read the UT Austin Policy on Individual Conflicts of Interest. As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access NSLDS to verify such standing. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Master’s degree. More than the required years of experience. Proficiency with software including Salesforce CRM and WaitWell. Extremely detail-oriented. Excellent interpersonal skills. Ability to handle stressful situations with composure. Knowledge of and proficiency with software including MS Word and Excel. Ideal candidates will be able to set priorities and manage multiple projects. Ability to remain productive in a fast-paced, shared space environment with frequent interruptions. Ability to make presentations to individuals and groups of various sizes. Spanish-speaking. Salary Range $50,000 + depending on qualifications Working Conditions May work around standard office conditions. Repetitive use of a keyboard at a workstation. Required Materials Letter of interest Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Important   for applicants who are NOT current university employees or contingent workers:  You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:  As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be promp