Fire Alarm Service Technician

We do not accept unsolicited resumes from third-party agencies. Resumes submitted without prior approval from our Talent Acquisition team will not be eligible for placement fees. Company Overview At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time. We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide. Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day. If you are ready to be exceptional in your chosen career, apply to work with us today! Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes: Paid vacation and sick time Company Paid Holidays Additional paid time off for life events (e.g., jury duty, bereavement) Competitive compensation 401(k) retirement plan with competitive company match Medical, Dental, and Vision insurance Short-term/Long-term disability insurance Life Insurance Career Advancement Opportunities and more! **This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process** Job Summary: VFS Fire & Security Services is seeking a skilled and motivated Fire Alarm Service Technician to support our Fire Alarm Services team. This role is responsible for inspecting, testing, servicing, programming, troubleshooting, and repairing fire alarm and life safety systems in accordance with NFPA standards and local Authority Having Jurisdiction (AHJ) requirements. The ideal candidate has hands on fire alarm service experience, a strong technical foundation, and the ability to work independently while providing high quality customer service. This position reports to the Fire Alarm Service Manager and supports customers across the assigned service territory. Essential Duties and Responsibilities: Inspect, test, service, troubleshoot, program, and repair fire alarm and life safety systems in compliance with NFPA 72, manufacturer specifications, and local codes Perform scheduled testing including annual, semi‑annual, quarterly, and acceptance testing Program, modify, and verify fire alarm control panels and system devices to ensure proper operation Assist with system updates related to device replacement, system modifications, and code compliance Identify system issues, document deficiencies, and recommend corrective actions Complete clear, accurate, and timely inspection, testing, and service reports Coordinate with customers, general contractors, and AHJs during inspections and testing Respond to service calls and emergency repair requests as needed Follow company safety policies, OSHA requirements, and jobsite procedures Maintain company vehicle, tools, and testing equipment Support and assist junior technicians when needed Required Skills & Qualifications High School Diploma or GED 5+ years of fire alarm service experience Experience working with and programming fire alarm control panels Familiarity with fire alarm panels such as Notifier, Silent Knight, Fire‑Lite, Edwards, Siemens, Simplex, or similar systems Working knowledge of NFPA 72 and applicable local fire codes Ability to read and interpret blueprints, riser diagrams, and system documentation Strong troubleshooting skills with electrical and low‑voltage systems Good organizational and time‑management skills Ability to work independently in the field Strong communication and customer service skills Ability to meet company driving eligibility requirements, including a valid driver’s license and acceptable motor vehicle record Preferred Qualifications: NICET Fire Alarm Systems Level I or II Experience with smoke detectors, heat detectors, pull stations, horn/strobes, and monitoring interfaces Knowledge of IP and cellular communicators Basic understanding of fire sprinkler supervisory and monitoring devices (water flow switches, valve tampers) This pay range reflects the compensation rate Fortis Fire & Safety reasonably expects to pay for this position at the time of posting. Final compensation may vary based on factors such as experience and skillset. This role is also eligible for benefits including medical, dental, vision, 401k match, pet insurance, short term/long term disability, etc... Compensation Rate $30 — $41 USD This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel. Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. To perform this j