Freight/Courier Driver
SPS-North America · San Francisco Bay Area
📍 Santa Clara, California, United Statesvia greenhousePosted 2026-07-22
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SPS Global is seeking a dependable and service-oriented Route Driver / Courier to support campus delivery and logistics operations. This role is responsible for ensuring the safe, accurate, and timely transportation of mail and parcels while maintaining operational efficiency and exceptional customer service standards.
The ideal candidate is organized, proactive, and capable of working independently while representing SPS with professionalism and reliability.
Job Overview
The Route Driver / Courier provides exceptional courier and delivery services by receiving dispatch requests, retrieving mail and parcels from designated offices, and delivering them safely and efficiently throughout the campus.
This role also supports front and back office operations as needed, helping maintain seamless workplace services and operational continuity.
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
What You’ll Do
Courier & Delivery Operations
Travel predefined delivery routes via company vehicle to distribute mail and parcels throughout the campus
Perform pickups and deliveries accurately using maps and written instructions
Maintain detailed logs and timestamps for items received and delivered
Ensure compliance with chain-of-custody procedures and operational standards
Respond promptly to client delivery requests and ensure timely order fulfillment
Complete paperwork accurately, legibly, and within required timelines
Vehicle & Safety Management
Operate company vehicles safely in accordance with state laws and company policies
Maintain vehicle readiness through routine maintenance checks including oil, tires, fuel, and fluid levels
Follow company procedures in the event of accidents or injuries
Ensure professional presentation and compliance with company appearance standards
Customer Service & Operational Support
Deliver 5-star customer service across all forms of communication
Build professional relationships with customers and internal teams
Maintain professionalism and composure during sensitive situations
Proactively seek additional work and operational support opportunities during downtime
Train backup personnel and provide guidance on procedures and best practices
Cross-Functional Office Support
Provide front or back office coverage as operational needs require
Assist with shipping and receiving functions when needed
Support handling and validation of packing slips and shipment materials
What We’re Looking For
Required
High School Diploma or equivalent
Current state-issued driver’s license with clean driving record
Ability to work assigned hours as determined by manager
Strong written and verbal communication skills
Excellent organizational and time-management skills
Ability to multitask and prioritize effectively
Basic computer proficiency and ability to learn operational systems
Professional appearance and customer-focused attitude
Preferred
2+ years of courier, logistics, delivery, or related operational experience
Experience with shipping and receiving procedures
Working knowledge of multifunction devices (MFDs) and office equipment
Competencies
Strong customer service orientation
Attention to detail and operational accuracy
Strong communication and interpersonal skills
Organizational and multitasking abilities
Independent work capability and accountability
Problem-solving and analytical thinking
Adaptability and professionalism under pressure
Physical Requirements
Ability to lift or move packages weighing 40 lbs. or greater frequently
Ability to move materials using wheeled carts with 60 lb capacity
Ability to walk, bend, kneel, stand, and sit for extended periods
Manual dexterity for operating office machinery and delivery equipment
Physical and mental capability to safely operate company vehicles
Travel: Local travel required
What We Offer
Career Growth: Opportunities to expand expertise across courier services, logistics, and workplace operations.
Learning & Development: A culture that promotes continuous learning and professional development.
We Recognize Talent: Recognition programs available across all employee levels.
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.
Note: Please inquire with Human Resources regarding benefit offerings for roles under 30 hours per week, as eligibility may vary.
Disclaimer: This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required for the role. Duties and responsibilities may change at any time with or without notice.
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.
Vacancy Status:
This posting is for an existing vacancy.
Pay Range $24 — $27 USD WHAT WE OFFER
Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to
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