General Manager - North Haven, CT

Who We Are: At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of "Guardians" helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you’ll be contributing to a company that values results, integrity, and putting customers first. Guardian is a high-growth, private equity–backed company building a national platform in the restoration and field services industry. Through a focused acquisition strategy and strong organic growth, we are creating a best-in-class organization that combines local market expertise with the scale, systems, and discipline of a national platform. We are a passionate group of professionals committed to preserving the legacy of small and medium-sized businesses while accelerating their growth. We bring deep expertise and a hands-on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization Guardian Restoration Partners, an Alpine Investors Platform, is leading transformative change in the restoration and mitigation industry. Alpine Investors is a people-driven private equity firm dedicated to investing in fragmented industries across the U.S. Named to Inc.'s List of Founder-Friendly Investors for five consecutive years, Alpine creates value by honoring the legacy of founders and transforming their companies into enduring, high-growth businesses. Our portfolio companies thrive through strategic consolidation, technology advancement, and operational support. By leveraging this approach, one of Alpine's portfolio companies has achieved impressive results, scaling from $0 to $2 billion in just four years with over 300 acquisitions, all while preserving founders’ legacies.  What we need:  We are  seek ing a commerci ally  minded General Manager to lead  and  gro w  one of  Gua rdian  res toration Par tners ’  local re sto ration  brands.  This is not a role focused on  maintaining  the status quo. It is an opportunity to build a stronger, more scalable business by accelerating organic growth, expanding market share, strengthening operational performance, and developing a high-performing leadership team.     As General Manager, you will have full accountability for the company’s operating P&L and overall performance. You will  set  the growth strategy,  establish  clear commercial and operational priorities, and ensure leaders across sales, operations, production, and administration are aligned around revenue growth, margin improvement, customer experience, and execution.   The right leader will bring the discipline of an experienced operator and the commercial instincts of a business builder. You will be expected to understand the local market,  develop  and deepen referral channels, inspect the sales pipeline, coach leaders against measurable performance expectations, and personally engage in the market when needed to create momentum.   You will also lead the business through continued professionalization and scale. This requires balancing the entrepreneurial character and local relationships that made the company successful with the systems, accountability, and operating discipline  required  for its next stage of growth.   Supported by Guardian’s executive leadership, functional experts, and a network of experienced General Managers, you will have access to the resources of a growing national platform while  maintaining  meaningful ownership of the local business.   This role is best suited for a leader who wants direct accountability for building enterprise value and can translate market opportunity into measurable revenue, profitability, and organizational performance. Key Responsibilities: Business Growth and Commercial Leadership   Drive organic revenue growth by leading business development initiatives, expanding market share, and building strong referral partner and customer relationships.    Develop and execute annual growth strategies, operating plans, and budgets that achieve aggressive revenue and EBITDA targets.   Create a culture of sales accountability by coaching leaders, monitoring key performance indicators, and ensuring consistent execution of growth initiatives.    Increase brand visibility and position the organization as the preferred restoration provider within the local market.   Identify strategic growth opportunities within the first 60 days and implement measurable initiatives within the first 90 days.    P&L and Performance Management   Own the operating P&L, ensuring disciplined financial management while identifying opportunities to improve margins and accelerate growth.    Own the overall performance of the business, including revenue growth, profitability, customer satisfaction, and operational excellence.   Analyze business performance and implement data-driven improvements that increase efficiency, profitability, and customer satisfaction.   Operational Excellence and Customer Experience   Drive operational excellence by optimizing processes, improving service delivery, and ensuring a consistently exceptional customer experience.    Establish performance standards and accountability across all functions to deliver high-quality results and operational consistency.   Champion a customer-first mindset that reinforces Guardian's commitment to service excellence and long-term client relationships.    Leadership and Organizational Capability   Lead, develop, and hold accountable department leaders across operations, sales, production, and administration.    Champion recruiting and leadership development by attracting top talent, strengthening leadership capability, and building a robust succession pipeline.   Foster a high-performance culture built around Guardian's core values: Do the Right Thing, Customer First, and Results Matter.   Q