General Service Technician

Job Type: Full time   Exempt/Non Exempt: Hourly Job Description: Position Schedule / Shift:  Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and  Saturday,  8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the position.   Position Summary :     As a General Service Technician,   you’ll   perform routine vehicle maintenance and inspections, including oil changes, tire rotations, battery services, and other preventive maintenance tasks. This role is ideal for individuals looking to build a career in automotive repair, with opportunities to develop technical skills and gain experience working alongside experienced technicians. Success in this position requires attention to detail, a commitment to safety, and a focus on delivering quality service to customers in a fast-paced team environment.   Key Responsibilities :   In an efficient and productive manner, performs basic automotive repairs, adjustments and maintenance procedures as outlined   on   repair order for which technician is trained.   Oil changes, tire replacement and repairs, general maintenance repairs are expected to be learned and performed.    Drives vehicles into service bay, prepares them   for   and completes digital vehicle inspection.   Test drives vehicles and prepares   vehicle   for delivery to   customer   after necessary repairs and maintenance.   Maintains cleanliness of shop and work areas, performs other   duties   as necessary.   Qualifications :   Required   High School diploma, GED,  and/ or technical school graduate / certification    Must  possess  a valid driver’s license    No   working   experience   required .    Mechanical aptitude is   required .   Knowledge of automotive and/or truck systems, tools, and technical resources and training to independently perform a variety  of usually  basic repairs and maintenance of automobile and truck vehicles.    Understand and consistently  demonstrate  the proper use of equipment and tools used in such repair and maintenance, as well as the need to  maintain  a clean, safe, and organized work area.    Ability to consistently provide exceptional customer service and improve customer service scores.     Preferred   G1-Auto Maintenance & Light Repair preferred    State inspection certificate, where applicable    AC 609 Certification    Must have their own tools  appropriate for  their skill level for use in the center.    Work Environment :    May experience loud noises and odors intermittently in the shop environment.    This position involves standing, walking, and normal physical mobility, including reaching, grabbing, lifting, and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)    Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.    Must be able to  maintain  working on your feet in a concrete facility for the entire work shift.    Compensation   & Benefits Overview :   ACG   complies with   all applicable state and local laws   regarding   required benefits (including PTO,   paid   sick leave,   etc.) .   Compensation   General Service Technician will earn a competitive hourly rate of $15 - $17 with annual bonus potential based on performance.     Benefits   At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.   Health & Wellness   Medical plans with multiple coverage options, including HSA eligibility .   Prescription drug coverage .   Dental and vision benefits .   Employee Assistance Program (confidential support services) .   Financial Protection & Insurance   Company-paid basic life insurance .   Optional supplemental life insurance and dependent coverage .   Short-term and long-term disability coverage .   Critical illness, accident, and pet insurance options .   Retirement & Savings   401(k) plan to support long-term financial goals .   3% automatic deferral upon   eligibility;   may contribute 1% to 50% of eligible earnings, either pre or post tax .   Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting .   A dditional   company   contribution of   4% of pay   each pay   day   into   your account; 100% vested after three (3) years of service .   Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options .   Time Off & Leave   Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at   90 days   of employment.   Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include   additional   PTO based on role and/or state & local requirements.    Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will   accrue   at a minimum of 3 hours per month.   Paid Holidays:    Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating   holidays,   and 1 volunteer day. Holidays vary by business unit schedules.   Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.   Paid leave programs, including parental, bereavement, jury duty, and military leave .   Career Growth & Education   Tuition   assistance   (up to $5,250 annually; 80% covered by ACG) .   Professional certification support with 100% reimbursement for eligible programs .   Opportunities for career development and advancement .   Additional Perks   Complimentary AAA membership with roadside   assistance   and travel discounts .   Adoption   assistance   program .     This position is expec