GIS and Provisioning Product Manager - MSI CAD & RMS

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview Our Response & Reporting (R&R) Product organization is dedicated to developing and maintaining market-leading, mission-critical CAD and RMS software. These solutions are vital to public safety agencies, which depend on them daily to reduce response times, enhance first responder safety, and streamline essential workflows. Our ultimate goal is to empower public safety agencies to operate efficiently and effectively in their mission to keep communities safe. Job Description The product manager owns and champions the integration of sophisticated geospatial data and mapping capabilities within our mission-critical CAD and RMS platforms, ensuring dispatchers and field personnel have a seamless, high-performance 'common operating picture'. The product manager analyzes the broader portfolio goals and market conditions to lay out a roadmap that is sustainable, differentiated, and delivers unique value, with a keen focus on integrating cutting-edge Artificial Intelligence (AI) and Machine Learning (ML) capabilities into our solutions. The role requires a champion of innovation, leveraging AI tools and methodologies to optimize the Software Development Life Cycle (SDLC) and product operations. The product manager works in close partnership with the product owner in an external facing role, responsible for understanding the market, customers, competition, and go-to-market activities. The role of the product manager spans many activities from strategic to tactical and provides cross-functional leadership - bridging gaps within the company between different functions, especially between Development, UI/UX, Sales and Marketing, Deployment, and Support. Responsibilities: Product Strategy The product manager is responsible to clearly articulate the business value to the product team so they understand the intent behind the new product or product release. They own the roadmap and must work with the product owner to define, prioritize, and build what matters. Primary responsibilities include: Drive the product roadmap, prioritizing GIS features and AI-driven capabilities that provide a competitive advantage in public safety workflows. Identify emerging market trends, specifically the application of AI and GenAI to enhance geospatial data provisioning and map maintenance. Develop business cases for new initiatives, assessing ROI for AI/ML features that bridge the gap between core data models and spatial visualization. Product Visioning The product manager must have the ability to identify and understand customer needs and evaluate those against market size and demand to drive product offerings that will help public safety agencies improve their operations while delivering profitability and customer loyalty. Primary responsibilities include: Curate and promote innovative AI/ML features that redefine public safety operations and deliver long-term customer loyalty. Apply generative AI and machine learning to improve service efficiency and existing product profitability. Solicit and integrate feedback from customers and field teams into the strategic planning process. Product Development In this role, the product manager is the bridge between the market, the user, and the engineering team. You will drive the end-to-end development lifecycle, ensuring that the team focuses on delivering high-impact, high-quality features that solve critical GIS and mapping challenges. Primary responsibilities include: Manage the product roadmap, ensuring features are clearly defined, prioritized, and ready for decomposition. Partner closely with the Product Owner and Engineering leads to translate roadmap goals into actionable technical requirements and development. Facilitate trade-off decisions between scope, schedule, and technical quality. Ensure the team maintains a healthy balance between new feature delivery, technical debt, and GIS performance optimization. Partner with UI/UX and research teams to ensure the ethical, intuitive deployment of AI-powered features within high-stress, mission-critical environments. Lead the integration of AI tooling into GIS development pipelines to automate geospatial data validation, maintenance, and quality assurance processes. Act as the primary champion for the user experience during development, participating in sprint reviews and providing continuous feedback to ensure the final product meets the defined business outcomes. Product Releases Product managers must plan for what their teams will deliver and when they will deliver it. The product manager owns the release aspect of the product. Release responsibilities include managing features and dependencies in and across releases, product and support teams; and managing releases with phases and milestones. Primary responsibilities include: Establish vision and goals for releases, including deployment and monitoring strategies for AI/ML model performance. Track product success through KPIs, managing risks related to data integrity and AI fairness across multi-agency environments. Coordinate GIS-specific release testing to verify mapping accuracy and cached service performance. Work with enablement organizations to make products orderable and deliverable. Define and support implementation of training, support and deployment requirements. Go-to-Market Support  Responsible for making product decisions and often acts as the lead resource for