Global Infrastructure & platforms Director

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. Permanent Regular Job Description: Pluxee is a global player in Employee Benefits and Engagement that operates in 28 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Well-‏being, Lifestyle, Reward & Recognition, and Public Benefits. Powered by leading technology and more than 5,600 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 37 million+ consumers and 1.7 million+ merchants. Conducting business for more than 45 years, Pluxee is committed to creating a positive impact on local communities, supporting well-‏being at work for employees, and protecting the planet. 🚀   Role overview: The Global Director of Infrastructure & Platforms defines and drives Pluxee's global infrastructure and platform strategy, ensuring alignment with the Technology Platforms & Operations vision, enterprise architecture standards, and target operating model. The role leads a global organization spanning Infrastructure DevOps, Cloud Delivery, and Regional Infrastructure & Platforms teams, delivering consistent execution across all regions. Working closely with Regional IT & Payment leaders, Cybersecurity, Cloud Architecture, Digital Factory, and local IT teams, the Director drives the transformation toward standardized, cloud-first, multi-cloud platforms through automation, Infrastructure-as-Code (IaC), and DevSecOps practices. The role is accountable for platform availability, scalability, resilience, governance, and operational excellence, while ensuring adoption of global standards and operating models across countries. As a member of the Technology Operations & Platforms leadership team, the Director industrializes global infrastructure capabilities, manages strategic technology partnerships, and leads vendor governance to support business growth, innovation, and operational efficiency worldwide. Reporting to: VP Global Technology Operations & Platforms Location : Madrid Office 📌   Key Responsabilities: Define and execute the global infrastructure and platforms strategy aligned with the Target Operating Model and collaborating with Enterprise Architecture and Cloud Architecture Lead the transformation of legacy infrastructures to standardized scalable and resilient multi-cloud platforms Define target technical architecture in coordination with Cloud Architecture and maintain global infrastructure roadmap Define and implement the global cloud infrastructure delivery model for global and regional solutions Ensure availability, reliability and performance of platforms supporting global digital services Drive adoption of DevOps, DevSecOps, automation and Infrastructure-as-Code practices Lead and manage global teams: Infrastructure DevOps, Cloud Delivery and Regional Infrastructure Managers Ensure implementation of security standards in coordination with Cybersecurity teams Define and enforce standard processes for infrastructure delivery and operations improving time-to-market Define and execute EoL and migration strategies for legacy systems Define and control infrastructure budget in coordination with FinOps and Finance Lead global vendor relationships for infrastructure and platforms including RFPs, onboarding and performance management Drive deployment of global frameworks and tools across all regions Ensure adoption of ITIL / Agile processes and service management standards in coordination with Service Management Office Monitor KPIs, SLAs and service performance ensuring continuous improvement and service quality Act as global ambassador for infrastructure and platform transformation across all countries 🌟   You're a match: Knowledge & Experience: +15 years of experience in IT Strong experience in infrastructure and cloud transformation programs Proven expertise in multi-cloud environments (Azure preferred) Strong knowledge of networking and infrastructure technologies Experience with DevOps, CI/CD and IaC tools (Terraform, Azure DevOps, GitLab) Experience in infrastructure automation delivery ideally knowledge in AI tooling Strong knowledge of ITIL processes and Agile frameworks Experience managing global teams and strategic vendors Knowledge of observability tools (Datadog, Dynatrace, etc.) Experience in FinOps and cost optimization Soft skills : Strong leadership and influencing skills Management and leading technical teams Strategic thinking and decision-making capability Strong communication and stakeholder management Ability to lead multicultural and distributed teams Client focus and service excellence mindset Ability to challenge and drive transformation Strong analytical and reporting capabilities Capacity to delegate, manage a team of experts 🤝   What We Offer: A strategic leadership role with global impact and high visibility Opportunity to shape the future of Pluxee’s offer strategy and growth Collaborative, fast-paced, and purpose-driven environment Competitive compensation and benefits 📍   Working Conditions: Hybrid: on site (Madrid) and work from home ☀️ Happy at work: 1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies. 2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun! 3) An empowering environment: Be yourself