Housekeeping Administrative Assistant

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space. Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer : Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more To maintain tracking systems for day to day housekeeping operation, to include guest satisfaction surveys, ordering supplies, managing inventories, payroll and other office related duties. Essential Functions and Responsibilities Maintain all tracking systems in the department, primarily Market Metrix and Following up with customer service Track and maintain inventories for housekeeping department and order supplies as needed based on par levels Prepare biweekly payroll, memos, vacation requests, and schedule for completion by manager Ensure payment of gratuities and incentive is completed correctly Enter day off requests on schedule Answer housekeeping phones Expedite guest requests, departmental requests, front office requests, engineering requests to appropriate areas. Update suite status on computer Type, file and perform other clerical duties as assigned Supportive Functions and Responsibilities Regular attendance in conformance with the standards is essential to the successful performance of this position Loews team members with irregular attendance will be subject to disciplinary action, up to and including termination of employment Due to the cyclical nature of the hospitality industry, Loews’ team members  may be required to work varying schedules to reflect the business needs of the hotel Upon employment, all employees are required to fully comply with Loews rules and regulations for the safe and efficient operation of hotel facilities Loews’ team members who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment Assist suite attendants and Houseperson in securing all supplies and tools necessary for the completion of their jobs as need arise Report all suspicious persons or actions, hazardous conditions, etc. to Security Department Provide instruction and/or guidance for guests and Loews team members safety in fire or other emergency situation This list of essential functions is not exhaustive and might be supplemented as necessary Qualifications Able to work as part of a dynamic quality-driven team Able to work a flexible schedule, including weekends and holidays Must be customer-service orientated and have excellent hospitality skills Ability to sit for extended periods of time Ability to operate a computer Ability to communicate effectively with guests and other departments Ability to provide clear direction, instruction and guidance to housekeeping  team members Ability to organize, prioritize work and meet deadlines Previous Housekeeping experience preferred