INTERNAL APPLICANTS ONLY – Operations Manager, 3rd Shift (On-site)

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, over 50 stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth. We are currently searching for an experienced Operations Manager, 3rd Shift to work at our Garland Utah, distribution center . This supervisory position is responsible for directing and leading the process flow to ensure the department’s SLAs are being met. In addition, you’ll develop policies and procedures to enhance and streamline processes, as well as provide hands-on team leadership that includes training, mentoring and coaching employees. The successful candidate will have a strong sense of urgency to excel in a fast-paced environment, plus the ability to perform root-cause analyses to identify the source of errors and implement improvements. You’ll also possess superb attention to detail, an ability to juggle multiple projects and excellent interpersonal skills to help lead and inspire the team to do their best work.  Please note that this position is open to internal candidates only. External candidates who apply will not be considered for this role. A day at Lakeshore looks like this:  Planning and monitoring daily labor needs based on immediate and forecasted order and unit volumes  Creating and implementing standards and metrics for the team  Understand Inventory movements based on item velocity and operational goals  Detailed understanding of operational goals and special projects to ensure inventory accuracy and placement within the warehouse  Providing team motivation to ensure goals are being met accurately and efficiently  Encouraging teamwork while obtaining a high level of associate morale and recognition  Managing and positioning on-hand inventory to fulfill customer orders  Understanding the goals for the day to effectively communicate achievements and challenges throughout the day  Working with the leadership team to effectively communicate achievements and challenges throughout the day     Complying with federal, state and local warehousing, material handling and receiving requirements, as well as enforcing safety policies and techniques  Ensuring the organization and physical appearance of the department are in good standing order  Developing performance by appraising, coaching and counseling  Developing ongoing process improvements for all associates to ensure efficient operations  Got the skills and experience? Here’s what we’re looking for:  Minimum of 3-4years of leadership and performance management experience required  Minimum 3 years of experience with outbound/order fulfillment operations required     Experience handling the following power equipment is a plus: cherry picker, sit-down, reach and turret truck  Demonstrated ability to build a high-performance team and an engaging work environment  High-achiever/performer who is results-oriented and strives for maximum service levels  Flexible and dependable personality  Strong relationship-building skills; disciplined and professional  Ability to problem-solve with the needs of the customer and company in mind  Ability to lead a crew and support rules and regulations  Excellent written and verbal communication skills  Strong organizational skills and attention to detail with the ability to manage multiple projects/assignments simultaneously  Excellent time management skills with the ability to prioritize and schedule tasks to ensure the most efficient use of time  Knowledgeability of safety practices and OSHA requirements  Strong interpersonal skills with the ability to work both independently and as part of a team  Strong skills in MS Excel  And here’s our end of the bargain!  Competitive compensation based on skills and experience, and bonus eligible Paid leave for new parents to support work/life balance and family bonding Excellent medical/dental and vision coverage—EPO, PPO and HSA 401(k) retirement plan with company contribution (because you will retire someday) Flexible benefits—choose what you like, ignore the rest Generous employee discount Casual dress…and we really mean it At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve. We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you.  To learn more about Lakeshore, visit  www.lakeshorelearning.com/careers   Equal Employment Opportunity Policy People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or