IOC On Site Analyst

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA This is NOT a remote position. Job location is in Dallas, TX Provider shall be responsible for performing the following duties: On an on-demand basis as requested by Hudson, provide qualified technician(s) to perform any requested onsite technical support at the locations below, which shall include assisting with break-fix, install, moves, adds and changes, and asset management for Hudson. What you'll be doing Technician Responsibilities  Break-fix office (including conference room) and end user system support  Desktop  Peripheral  Network  Phone  Mobile Device  Video Conferencing  Projection  If applicable, break/fix documentation:  Updating tickets to document tasks performed, results and any outstanding actions  Install  Deployment of new office and end user systems as outlined above  Moves  Relocation of existing end user and or office equipment  Adds  Addition to existing networks  Changes  Changes to existing network or configuration  Asset management  Documentation of deployment of end user systems  End User device warranty return management  Technician classification and minimum dispatch requirements:   • On-Demand (OD)  o Minimum 4 hours per dispatch not to exceed 8 hours in a day without Provider manager’s approval  o Dispatch on As-Needed Basis  Hudson shall provide advance notice as available for each request  Technician Tools   Technician(s) assigned hereunder shall carry the following standard equipment for all on-site dispatches:   Functioning Laptop running Windows 10 and including: Wireless  Ethernet  Serial  Console Cable  Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.