Jail Services Technician I

Note : This job will be posted through 11:59 PM of the day prior to the end date listed. Current Washington County Employees: Please apply through the employee portal to be considered for this opportunity. Job Type: Regular Pay Range: $29.43 - $41.47 Hourly Department: Sheriff's Office FLSA Exemption Status: Non-Exempt About the Opportunity: The Washington County Sheriff's Office is recruiting for  Jail Services Technician I  positions. In this role, you will perform a variety of administrative jail services duties  requiring extensive adults in-custody contact  related to booking and custody support functions. This position will also perform tasks associated with electronically monitoring and controlling jail access and adults in custody movements within the county jail. Opportunity for Growth!   Jail Services Technician II ($32.47- $41.47 hourly) : After two (2) years of experience monitoring inmate activities and completion of the Sheriff's Office internal Field Training and Education Program (FTEP), as well as receiving a certification as a fully qualified "Jail Services Technician", you will be eligible to advance to a Jail Services Technician II position. This position works within a 24-hour per day, 7-days-per-week facility. Jail Services Technician I and II positions MUST be available to work all assigned shifts including day, swing, and/or graveyard schedules on any day of the week, and MUST be willing to work on holidays and weekends. This position is represented by the Washington County Sheriff’s Support Group (SSG) labor organization. To review the full collective bargaining agreement, including any position‑specific benefits, please use the following link: Labor Agreements Ideal Knowledge, Skills, and Abilities (KSAs): Knowledge of: Evaluation and assessment methods and techniques. Information gathering and interviewing techniques. Corrections practices. Function, organization, purpose, and procedures of a public safety communication center. Recordkeeping procedures and methods. Skills to: Operate a variety of electronic equipment and monitoring devices. Actively listen and communicate with a wide variety of individuals in difficult and stressful circumstances. Speak clearly and concisely via radio communications. Coordinate tasks with coworkers. Respond to and de-escalate potentially volatile situations. Ability to: Understand and follow written and oral instructions. Obtain and record accurate and detailed information. Dispatch messages quickly and efficiently. React quickly, efficiently, and calmly under stress and in emergencies. Make decisions in routine procedural matters without immediate supervision. Prioritize a work schedule. Learn applicable rules, regulations, and procedures of the department. Exercise independent judgment and discretion in resolving problems. Complete and maintain accurate and concise records and reports. Operate a variety of telecommunications equipment, including two-way radio and other electronic controls. Clearly observe video monitors, including closed-circuit security monitors, computer screens, and television monitors. Communicate effectively both orally and in writing. Establish and maintain cooperative working relationships with individuals and groups who come from diverse backgrounds and represent members of the public, coworkers, and/or vendors. To review the complete classification, including the full list of knowledge, skills, and abilities (KSAs) associated with this position, use this link: Jail Services Technician I Minimum Qualifications Education and Experience: Possession of a high school diploma or equivalent; AND Possession of one (1) year of work experience in a position that required extensive public contact to obtain information for service delivery or assessment. Additional Requirements Must be willing to work shift assignments and any hours of the day or night, weekends, holidays, and overtime as required to operate a twenty-four hour facility. Must successfully pass a background investigation conducted by the Sheriff's Office. Must be able to pass a post-offer physical abilities assessment and psychological assessment. For more information on the physical requirements, please visit the  Job Task Analysis . About the Department/Division: The Washington County Sheriff's Office (WCSO) is a full-service law enforcement agency located in Hillsboro, Oregon, serving the county's urban and rural residents. WCSO enhances public safety by fostering professionalism, compassion, and trust within its team and the communities it serves. WCSO is the primary first responder for unincorporated residents, offering services from routine patrol and crime investigation to specialized teams. The WCSO also operates the county’s only jail and provides contract services to cities within the county. Selection Process: 1. Apply today!  Instead of submitting a resume, we ask that you complete and submit an online application, which will be used to screen for minimum qualifications (MQs) and to determine starting pay in accordance with the provision of the Oregon Equal Pay Law. 2. Minimum Qualification Review:  Human Resources will screen applications for MQs after the position closes. 3. Subject Matter Expert Review:  Your responses to the supplemental questions will be evaluated and scored by a panel of subject matter experts. Your total score for this examination will affect your placement on the eligible list (a list of candidates eligible for interviews). 4. Panel Interview(s):  The top scoring candidates will be invited to participate in a panel interview. 5. P re-Suitability:  Candidates who pass the panel Interview will be invited to complete the Pre-Suitability Test, which evaluates an applicant's characteristics and match for this profession. 6. Background Investigation & Job Shadow:  Candidates who pass pre-suitability will proceed t