Keyholder - The Shops at SunVet Rack

Job Description The ideal Key Holder is motivated,   detailed   oriented, and committed to providing outstanding customer service every day. In this role,   you’ll   wear many hats from   assisting   managers with   daily   operations of the store, to maximize sales and   maintain   operational standards .     A day in the life…    Supporting a team of employees to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do   Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service every day   Support employees to deliver outstanding customer service by teaching and training     Share your love of fashion and tell customers all about upcoming events, our Nordstrom gift cards, Nordstrom Rewards program and mailing list   Assist   in   maintaining   selling floors and stockrooms organized    Complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed   Assist   in   maintaining   clean and organized selling floors and stockrooms   You own this if you have…    A high level   of ownership, accountability, and initiative    The ability to   identify   opportunities that   benefit   the customer and build solutions that meet the customers’ expectations, including resolving any issues    The ability to quickly adapt to new initiatives, concepts, and services within the store    Proven success in working in a fast-paced environment with the ability to multi-task    The ability to   frequently   lift and carry up to 25 pounds and occasionally up to 50 pounds   A basic understanding of technology tools and computer applications such as Microsoft Outlook, Excel, and more   Physical Requirements:   Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting,   flexing   and reaching   in order to   handle merchandise and   assist   customers.    Frequent use of hands for grasping, fine manipulation, pushing and pulling   Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head .       Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds   Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.  Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf   A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at  www.nordstrom.com .  Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date.   © 2026 Nordstrom, Inc