Lead Program Specialist, Public Sector

Business Title: Lead Program Specialist, Public Sector Energy Efficiency Location: Los Angeles, CA Ready to make a difference? The Lead Program Specialist is responsible for leading utility-sponsored energy efficiency, electrification, and demand-side management programs across the public sector. This position requires strategic oversight of program design and delivery, client engagement, and technical leadership to achieve measurable energy savings and promote equitable access to clean energy solutions. The role involves managing complex projects, coordinating cross-functional teams, and ensuring compliance with contractual obligations and performance metrics.  Why you will love working here:  Quality of life: Flexible workplace arrangements, work-life balance, employee wellbeing programs  Investment in the community: Donation matching, volunteer opportunities  Investment in you: Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning  Any many, many more *Ask your recruiter for more details! What you will be doing: Act as a liaison with clients, managing day-to-day operations, outreach activities, and overall program performance.  Oversee the design, implementation, and continuous improvement of energy efficiency and demand-side management programs.  Administer program budgets, including forecasting, invoicing, and reporting, to maintain alignment with contractual deliverables and KPIs and make necessary adjustments to ensure goals are achieved   Identify challenges or issues early and develop or obtain solutions, ensuring continual operational improvements and excellence   Ensure customer and stakeholder escalations are resolved agreeably and quickly to ensure high program satisfaction ratings.  Direct internal teams and subcontractors to execute strategies across multiple customer segments.  Develop and sustain relationships with stakeholders such as local governments, contractors, trade allies, and community organizations.  Coordinate marketing, quality assurance/quality control, recruitment, and training initiatives to drive customer acquisition and program participation.  Monitor market trends and emerging technologies to guide program enhancements and innovation.  Manage program launches and transitions, ensuring adherence to standardized processes and best practices.  Represent programs in client meetings, industry conferences, and community forums.  Provide technical guidance, training, and leadership to internal staff and external partners.  Lead and participate in business development and strategic growth activities Travel Requirements: Will be required to attend in person client meetings at least 1 time a month in Southern California. Professional skills you will use: Strategic program management and leadership across diverse sectors.  Strong client engagement and stakeholder relationship-building capabilities.  Expertise in energy efficiency, electrification, and demand-side management principles.  Proficiency in budget administration, forecasting, and performance reporting.  Ability to manage complex projects and lead cross-functional teams effectively.  Excellent communication, presentation, and negotiation skills.  Familiarity with emerging technologies and market trends in clean energy.  What we need you to have (minimum qualifications): Bachelor’s degree; preferably in Energy, Environmental Science, Engineering, Business or a related discipline (or applicants can substitute one year of related experience for one year of education) 8+ years of experience in energy efficiency, clean energy program management, consulting for utilities or public agencies and/or related experience What we would like you to have (preferred qualifications): Experience in energy efficiency program administration and demand-side management initiatives.  Knowledge of behind-the-meter technologies, building codes, and retrofit practices.  Professional certifications such as PMP, CEM, BPI, LEED-AP, or Six Sigma.  Strong leadership, communication, and stakeholder management capabilities.  Proficiency in Microsoft Office Suite and project tracking tools.  Demonstrated ability to manage complex projects, lead cross-functional teams, and deliver results in a dynamic environment.  #Indeed #LI-CC1 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer .   Together, our employees are empowered to share their   expertise   and collaborate with others to achieve personal and professional goals. For more information, please read our  EEO   policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with   sincerely held   religious beliefs, in all phases of the application and employment process. To request   an accommodation,   please email  [email protected]  and we will be happy to   assist . All information you provide will be kept confidential and will be used only to the extent   required   to provide needed reasonable accommodations.    Read more about  workplace discrimination righ t s   or our benefit offerings which are included in the  Transparency in (Benefits) Coverage   Act.   Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI)