Learning Operations Associate

To be a family that uses our collective superpowers to do significant good. Behind every successful new hire is a professional ensuring the room is ready, technology works, people are informed, and nothing is left to chance. That could be you. As the Learning Operations Associate at Master Electronics , you will support our learning and onboarding programs. You will ensure every Super Hero Launch (SHL) runs smoothly, learners have what they need, and onboarding is consistent. Your days vary: troubleshooting LMS issues, coordinating new hire logistics, updating dashboards, facilitating training, or partnering with Talent Acquisition, Operations, Safety, and IT. At Master Electronics , learning shapes our culture, prepares our teams, and creates a strong first impression for new employees. This role works onsite at our headquarters in Phoenix, AZ.  Pay Range: Starting at $24.00 an hour What you will do? Learning Operations & LMS Support Administer the LMS: manage enrollments, assignments, course publishing, tracking, and reporting Maintain learning records, dashboards, compliance tracking, surveys, and documentation Support onboarding cadence, required training delivery, learner communications, and recurring program logistics Troubleshoot routine LMS, access, roster, assignment, and learner support issues; escalate as appropriate Keep learning materials, templates, checklists, repositories, and version-controlled resources organized and current Program & Workflow Support Coordinate SHL logistics: room setup, materials, rosters, printing, safety checklists, and handouts Facilitate SHL and structured learning sessions (with L&D approval), ensuring a consistent and engaging learner experience Support day-of SHL execution: verify rooms and technology, welcome learners, capture surveys, and coordinate handoffs Coordinate with Talent Acquisition on new hire rosters, timelines, language needs, and readiness Document workflows, issues, gaps, and improvement opportunities for learning programs Data & Reporting Generate and validate reports on learning, onboarding, and LMS activity for L&D and cross-functional leaders Organize feedback and survey data from SHL, new hires, managers, and 30/60/90-day check-ins Maintain data accuracy across LMS records, attendance, rosters, completion data, survey files, and tracking tools Support evaluation through data collection, analysis, and dashboard updates to demonstrate program impact Cross-Functional Collaboration Partner across L&D, Talent Acquisition, Operations, Safety, IT, and other teams to support learning delivery and onboarding Respond to support requests professionally, clearly, and promptly Support manager onboarding tools, resources, buddy coordination, and feedback loops as assigned Adapt to changing priorities while maintaining reliable execution and a positive learner experience What you bring to the table! 1-3 years of experience in learning support, HR operations, onboarding coordination, Talent Acquisition support, training administration, program coordination, or related roles Strong organizational and follow-through skills with attention to detail Comfort with LMS tools, data systems, spreadsheets, and Microsoft 365 Clear written and verbal communication skills Ability to facilitate learning sessions with L&D guidance and approved materials Ability to manage multiple priorities, identify risks, and maintain consistent service quality Why do you want to work with us? Stay Healthy:  World-class and affordable insurance plans ensure you and your family stay healthy  Secure Your Future:  401(k) match program   where you are vested from day-one   Invest in Your Education:  Tuition assistance   empowers you to further your education and career  Employee Assistance Program (EAP) and other incentives : Access to Perspectives, Healthcare Advocate, Working Advantage Discount Program, and more  Enjoy Work-Life-Harmony : Paid holidays, PTO accrual, Floating Holiday, and supportive personal and parental leave policies  Do Significant Good:  Company-sponsored donation match 3 for 1, Volunteer Time Off (VTO) to give back to the community, and Employee Resource Groups  Provide Additional Financial Security:  Company-funded and voluntary AD&D Life Insurance for you and your loved ones  If you want to learn more about our comprehensive benefits, visit: https://careers.masterelectronics.com/benefits-wellness Equal Opportunity Employer At  Master Electronics , we thrive in a  fast-paced, entrepreneurial environment  where flexibility, professionalism, and a self-starter mindset aren’t just preferred—they’re essential. Headquartered in sunny Phoenix, AZ, we’re a  leading global authorized distributor of electronic components , and have been proudly family-owned for over 50 years.  What’s our secret? It’s simple:  strong relationships, responsive service, and genuine added value . These principles have fueled our growth, allowing us to serve  hundreds of thousands of customers  in close partnership with  world-class suppliers  across the globe.  We’re also deeply committed to building a workplace where everyone feels  respected, supported, and empowered to succeed .  Master Electronics is committed to providing equal employment opportunities for all applicants and employees.  We do not unlawfully discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, marital status, creed, or any other protected characteristic.  We  provide reasonable accommodations  in compliance with the  ADA  and other applicable laws, and we  strictly prohibit harassment  of any kind.  This commitment applies to every part of our workplace—from recruitment and hiring to promotions, training, compensation, benefits, and even company events.