Light Duty Technician II

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Light Duty Technician II - DOT Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes 100% of the time Work Shift Variable Compensation Hourly base pay rate is $29.38 - $44.09/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Cox Fleet keeps your fleet moving!   Headquartered in Indianapolis, Cox Fleet is grown to become one of the largest fleet maintenance companies in the country.   Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, Cox Fleet provides scheduled maintenance and unscheduled services to fleets anywhere, anytime.  Cox Fleet is currently hiring a Light & Medium Duty Technician is a mid-level Technician and will be responsible for performing certified DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned.  Will perform scheduled dedicated work on assigned customer fleets (mostly, light & medium duty gas vehicles, and may also perform emergency roadside services when needed. Requires creative thinking for solving problems in emergency situations and self-management of the workday. Must be able to make decisions effectively and efficiently using critical thinking skills, provide excellent customer service, understand the importance of attention to detail, and always maintain situational awareness. This role will have dedicated hours but may also require flexibility in scheduling and the ability to function effectively and efficiently in emergency situations. This role follows established processes and procedures for making repairs or performing maintenance procedures, establishing, and maintaining safety practices on the job, and documenting work order information.  The Light & Medium Duty Technician strives for excellence in the work they perform and ensures quality of output    Duties  Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.  Participate in regularly scheduled safety training. Remain up to date on safety protocols and procedures to maintain a culture of safety and compliance.  Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company issued device and our proprietary application  Communicate with management, team members, and Dispatch via Microsoft Office products and other communication methods such as email, or phone call to obtain approvals on repair estimates, retrieve purchase order numbers, and/or discuss findings and notes.  Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.  Obtain parts from approved local and national vendors as necessary for the repairs to be performed.  Accurately complete DOT forms and all other forms of documentation in timely fashion.  Independently manage parts inventory and equipment on company-issued service truck and perform periodic reconciliation.  Works with, understands, and evaluates technical information related to the job.  Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.  Work with a high degree of independence and manage own daily schedule.  Work with clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations  Adhere to company policies, processes, and procedures.  Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.  Confer with customers, Dispatch, and/or Sales team to obtain descriptions of vehicle problems and to discuss work to be performed.  Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.  Requirements  High School Diploma/GED and 3 years’ experience in a related field (Combination of light & heavy duty preferred. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years’ experience in a related field.  Possess and supply a set of hand tools necessary to perform required job duties.  This position follows regulations issued by the Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.   A current and valid DOT medical