Logistics & Supply Chain Analyst

Get to know East Penn! East Penn is a stable, essential employer, and has been voted one of the Best Places to Work in PA for 22 years! At East Penn, our employees are our culture; our employees will always be the heart of the company.  We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone.  We want our employees to have long-term careers, and many do.  More than 38% of our workforce has over a decade of service.  Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are. EOE/VEVRAA East Penn is an Equal Opportunity Employer.  You will receive consideration for employment without regard to race, color, religion, age, sex, national origin, marital status, pregnancy, genetics, sexual orientation, gender identity or expression, disability or protected veteran status, or any other characteristic protected by federal, state or local laws Overview East Penn is growing, and we’re looking for a Logistics & Supply Chain Analyst who is ready to make an impact. This is a high‑visibility role built for someone who thrives on solving complex problems, digging into data, and driving meaningful improvements across a large, dynamic supply chain network. In this position, you’ll support our Transportation and Distribution teams while working cross‑functionally to strengthen performance across the entire Logistics & Supply Chain organization. The role reports directly to the Vice President , giving you exposure to senior leadership and the opportunity to influence strategic decisions. If you’re naturally curious, energized by analytics, and excited to influence business performance, this is your chance to join a company known for stability, innovation, and a strong people‑first culture. You’ll play a key role in improving safety, quality, service, productivity, and cost performance throughout our operations, directly supporting decision‑making, process improvement, and long‑term strategy. Responsibilities Analysis (50%) Identify and prioritize business pain points by conducting stakeholder interviews, process and performance evaluations Build business cases (incl ROI & IRR) with process owners Facilitate problem solving events and improvement projects Define data, analytical & reporting requirements and perform on-going collection, cleansing, manipulation and validation of data to drive exception management (issue / trend identification, root cause investigation / problem resolution, event management / alerts) Provide analytical support for new business opportunities/proposals and supply chain projects Perform modeling, constraint-based optimization and what-if analysis to support network, transportation & inventory strategy planning and execution auditing Capture as-is & future process states using flow charts, swim lane diagrams & other visual mapping tools Performance Mgt (30%) Design and publish supply chain performance metrics, including scorecards & dashboards, as needed (daily/weekly/monthly/quarterly) Help identify, investigate & recommend corrective action to service failures, process issues & other recurring problems Work with functional leaders to summarize observations, conclusions, and recommendations for improvement Develop cost-to-serve measurement capability in partnership with Accounting Implement strategic account performance measurement process Support daily/weekly performance reviews and planning meetings as needed Help departments/functions define & measure what good/great look like Project Coordination (20%) Support team members in executing tasks as needed to meet project deliverables Ensure successful transition/hand-off to process owners & functional leaders Assist in all projects on an on-going basis, playing a variety of roles as needed Qualifications Skills & Competencies   Demonstrated mastery in the following areas: Analytical skills & conceptual thinking - Able to translate … quantititative and qualitative data into useful information and draw conclusions from it operational needs into technical language for programmers (liaison with IT) Process thinking Understands interdependencies of information & events, including their up/downstream impact Recognizes the interrelations between variables and can accurately predict  an outcome based on changes to one variable Identifies causality in data and makes ‘connections’ in terms of overall business objectives and supply chain drivers/levers Problem solving Utilizes a structured process of collecting and analyzing information (investigative skills) Simplifies complex processes by systematically organizing the parts of a problem or situation in a logical manner Clarifies assumptions & constraints for expectation/output alignment Effectively identifies fundamental causes of problem, rather than superficial issues (root cause analysis) Assesses multiple alternatives and provides fact-based recommendations Develops and tests theories regarding relationships between variables to help build predictive models and reinforce connections between various factors within supply chain Display a willingness to help others analyze and solve problems Helps teach employees and colleagues problem-solving methods to build competency within the department Systems aptitude Advanced MS Excel (v2007 or higher) – If/Then statements, VLookups, Pivot Tables, Array formulas Working with very large amounts of data from multiple sources Data mining & reporting tools (such as Crystal Reports) MS Project, PowerPoint and Word Demonstrated proficiency in the following areas: Value stream mapping Cross-functional flow charting Ability to work independently and with teams Communication: Ability to present compl