Manager, Software Development Engineering, CoCounsel FDE

Manager, Software Development Engineering, CoCounsel FDE Product Development | CoCounsel Forward Deployed Engineering What if you could shape the future of legal AI while leading a team of engineers embedded directly with customers to solve their most complex problems? At Thomson Reuters, we're redefining how professionals interact with the law through CoCounsel, our generative AI legal assistant, and we're looking for a technically strong, people-focused leader to guide our Forward Deployed Engineering (FDE) team as we scale AI-powered solutions across the legal industry. As Manager, Software Development Engineering for CoCounsel FDE, you will provide technical leadership and people management for engineers embedded in customer-facing initiatives, translating ambiguous, real-world problems into scalable AI/ML solutions. You'll balance hands-on technical guidance with strategic influence, ensuring your team delivers high-quality, secure, and reusable AI components while growing as engineers and professionals. About the Role In this opportunity as Manager, Software Development Engineering, CoCounsel FDE , you will: Lead and support  multiple cross-functional Forward Deployed Engineering project teams, ensuring efficient and effective execution while resolving issues as they arise Architect and guide  the design of scalable, secure AI/software solutions, applying deep knowledge of software and AI system architecture to complex, end-to-end AI/ML development across the software development lifecycle Drive innovation  by evaluating and adopting emerging AI methodologies, influencing enterprise-wide MLOps and LLMOps practices, and setting strategy for testing, AI monitoring, and debugging at the platform level Manage and develop talent  through hiring, performance management, coaching, and mentoring of engineers, fostering a culture of technical growth and high performance Translate business needs into AI solutions  by communicating and coordinating with project teams, partners, and stakeholders, and by championing thought leadership that promotes reusable, consistent AI frameworks and patterns Own technical delivery  across multiple projects and products—including large-scale AI/ML initiatives—by removing impediments, guiding project leads, and managing budgets where applicable Build a customer-aware, high-performing team  culture, ensuring close collaboration with Product, Project Management, and Technical Operations to deliver impactful, prioritized work About You You're a fit for the role of Manager, Software Development Engineering, CoCounsel FDE if your background includes: 10+ years in software/solutions engineering , including 2+ years in a formal or informal people-management or team-lead capacity, while remaining technically hands-on rather than purely administrative. Team leadership experience — you've led and grown a team of forward-deployed, field, or solutions engineers, with direct accountability for hiring, performance management, career development, and team structure. Sustained customer-facing experience — running discovery sessions, presenting architecture, defending technical decisions, and building trust with both technical and non-technical stakeholders (GCs, IT leaders, innovation teams). A track record of scoping, building, and demoing rapid POCs and pilots against ambiguous or evolving requirements, and turning what you learn into repeatable patterns your team can execute on. Strong Python development skills , plus hands-on AWS expertise (Bedrock AgentCore, CDK, EKS, ECR) and ownership of CI/CD pipelines (Docker, SQL/Flyway migrations, Cumulus or similar enterprise deployment platforms). Direct ownership of building and deploying LLM-powered agents (Anthropic Claude or similar) — from requirements gathering and solution design through implementation, integration, and production hand-off — including backend, frontend, agent guardrails/security design, evaluation frameworks and scorecard-based quality testing, and production observability (e.g., Datadog), and infra. Comfort operating at the intersection of Product, Engineering, Sales, and Customer Success , translating customer-specific technical work into structured feedback that shapes the core CoCounsel product roadmap. Familiarity with the legal industry or legal tech (e.g., document review, contract lifecycle, legal research) is a strong plus, given the domain-specific nature of customer requirements. #LI-GK1 This posting is for proactive recruitment purposes and may be used to fill current openings or future vacancies within our organization. What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-w