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Managing Director, Sales - Southeast Region

CREDIT ACCEPTANCE CORP · Remote

📍 USA - Remotevia workday
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Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we’ve grown into a leading provider of used and new car financing across the country. The Managing Director of Sales is responsible for leading and developing a team of Directors of Sales within an assigned region or business area. This role drives sales performance through leaders, translates regional strategy into district and market-level execution plans, strengthens dealer relationships, improves market results, and supports P&L performance across assigned districts. The Managing Director owns performance execution across assigned districts by ensuring Directors of Sales meet business objectives, address performance gaps, manage expenses appropriately, and consistently execute company priorities. Serving as a key link between the Regional Vice President of Sales and the field sales organization, this role ensures sales plays, dealer strategies, performance expectations, financial discipline, and leadership standards are executed consistently across districts and markets. Hiring for 3 positions in the Southeast Region (Mississippi Valley, Southern Atlantic, and South Central areas) Outcomes and Activities: District and Market Strategy Execution Translate regional strategy into district-level priorities, market plans, and clear execution expectations for Directors of Sales. Partner with the Regional Vice President of Sales to shape market-level strategies based on field insights, dealer performance, competitive dynamics, and business trends. Identify strategic opportunities and risks within assigned districts, including priority markets, underperforming markets, high-growth opportunities, and resource needs. Ensure Directors of Sales are building and executing market plans that align with regional priorities, company objectives, and P&L expectations. Use data, dealer insights, and market intelligence to recommend adjustments to strategy, resource allocation, field focus, and execution priorities. Provide clear feedback to the Regional Vice President of Sales on what is working, where execution is challenged, and where strategic adjustments may be needed. Sales Execution and Business Performance Lead assigned Directors of Sales to achieve business objectives, sales goals, dealer engagement expectations, market performance targets, and P&L-related outcomes. Identify opportunities to improve performance in priority markets, underperforming markets, and high-growth markets. Use data, reporting, market insights, and field observations to evaluate performance, identify trends, and drive action. Ensure consistent execution of sales plays, dealer strategies, company initiatives, and go-to-market priorities. Monitor progress against business objectives and partner with Directors of Sales to remove barriers, adjust plans, and improve outcomes. P&L Accountability and Financial Discipline Support P&L performance across assigned districts by driving sales results, market growth, dealer performance, and disciplined expense management. Use financial reporting, business metrics, and market insights to evaluate performance, identify risks, and take action to improve results. Partner with the Regional Vice President of Sales, Finance, Sales Operations, and other business partners to understand financial performance, expense trends, and business opportunities. Ensure Directors of Sales understand how sales execution, dealer performance, market growth, staffing, travel, and expense management impact overall business results. Reinforce appropriate use of resources, travel, staffing, and field activity to support business priorities and financial discipline. Leadership and Talent Development Coach, mentor, and develop Directors of Sales to strengthen leadership capability, business acumen, coaching effectiveness, and execution discipline. Build leadership depth by identifying, developing, and preparing future sales leaders. Hold Directors of Sales accountable for business results, leadership behaviors, talent development, and consistent execution of expectations. Reinforce a leadership culture focused on ownership, accountability, collaboration, trust, and continuous improvement. Support Directors of Sales in coaching their teams, addressing performance gaps, and creating strong team engagement. Model transparency, consistency, professionalism, and high expectations in all leadership interactions. Organizational Health and Effectiveness Continuously evaluate and improve assigned districts and teams using the company’s Organizational Health framework, including: Right People: Ensure the right leaders and team members are in the right roles and are performing at the expected level. Right Number: Assess staffing levels, market coverage, and resource allocation to support business needs. Organizational Design: Ensure work is structured effectively to achieve company objectives and support efficient execution. Clear Expectations: Confirm leaders and team members understand goals, priorities, role expectations, and success measures. Training and Development: Ensure leaders and team members have the skills, knowledge, and tools needed to succeed. Performance Management: Provide timely, direct, and consistent feedback; address performance gaps with clear action plans. Measurement: Use relevant metrics and business insights to monitor performance, identify trends, and guide decisions. Incentives and Recognition: Support incentive plans and recognition practices that motivate performance and reinforce desired behaviors. Right Environment: Build trust, engagement, communication, and alignment across the region. Tools

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